Artist Residence London

Great location for my stay Room was great Staff were friendly

Nothing really

I loved the coziness and comprehensiveness of services and amenities, never mind the central location. The morning staff who did breakfast service were especially delightful, and the bed, bathroom toiletries, and shower were up to my high standards. Unlike most hotels in London, it was also really, truly quiet at night. And the cocktail bar in the basement is such a lovely haven. Have the bar manager make you his favorite drink!

I love the interior design first and I want to stay in a different room every time I visit. The staff were amazing and very welcoming. We had a breakfast and it was delicious and exceptional quality. The healthy juices were great too. I would highly recommend the hotel to anyone visiting London.

The hotel and location were great, the staff that met us and served us on the day of check in were lovely. We had issues with the staff on Sunday morning when checking out and wanting to order breakfast.

On Sunday morning, a little conscious of time because we had a train to catch, we sat at a table outside of the hotel to order breakfast. We were brought no menus or water (it was v warm) and so I nipped inside to ask for menus, the girl working was very curt when giving them to me. We went outside where the male server who was a little lacklustre was serving the table next to us. No one came to take our order so again I went inside to see if we could order (we were both getting the same so not particularly complex!) The waiter was inputting the previous order onto the till so I decided not to disturb him and went instead to the female server who was finishing emptying coffee beans into the coffee machine, I asked to order and again she was very curt and said we will come out to you, I replied that it was OK, I could just tell her the order (seeing as I had got up and come back inside, what's the point in going back out and waiting) she said in a very passive aggressive, abrasive tone 'I am in the middle of something', which to be honest was ridiculous, she was emptying coffee beans into the grinder.... To add insult, the bag was empty, she'd finished emptying them as I started speaking and surely taking an order would be a priority. At this point we collected our suitcases from outside and left, we didnt want to spend a single extra penny where the staff were downright rude.