La ubicación y la atención del personal. Buenas instalaciones en general (habitaciones, restaurantes y piscinas) La comida bien variada y se entiende que al ser buffet, se pierde un poco la calidad, pero es suficiente

La puerta del baño del WC no debe ser de vidrio templado. Mejorar la calidad de los licores en los diferentes bares. Si bien es barra libre, la calidad está muy por debajo de un hotel 5 estrellas. Mejorar la limpieza de las líneas de cervezas. En cada bar si bien era la misma cerveza, en todas tenía un sabor diferente y en algunos ácida. Poner otro sector de retiro y entrega de toallas. Mas variedad en los espectáculos de niños y adultos Deben regular la insistencia del personal para optar a la membresía. El primer desayuno que tuvimos, lo compartimos con una persona que no conocíamos y prácticamente perdimos la mañana con toda la presentación

Very clean property. Workers seen constantly cleaning and always greeting their guests.

Reservations for the restaurants fill quickly. Book early!

Able to eat and drink at any time

Maid not giving us towels or wash cloths as needed. She picked up the dirty ones on the floor but did not give us more clean ones

The play/water park area for the kids was fun for my daughter. And the regular pools were nice.

Most of the staff were so not friendly. The rooms were not really clean or kept nice.

I liked everything it was even better then the first time we came to this resort which in my personal experience doesn't happen often as a matter of fact I don't recall that ever happening with other resorts, we will be coming back next year with friends

Nothings the resort and staff exceeded our expectations which honestly has only happened at this resort.

I liked the treatment of the staff is very good..

facilities need remodeling

Quiet clean lots of shows kids area feels very secluded and private kids had a very good time

Shows should start much earlier and they should have more train rides or at least more organized the internet should be way better for a resort that advertises that internet is included. More availability in the reservation restaurants would be a plus

The family friendly environment

Some restaurants you had to pay to go inside and eat. It should be all inclusive or lower price