The location.

There was NO wifi in the family room at level 4. The air-conditioning for multiple rooms were very bad. My family in another room, had to move the bed in front of the Aircon. The whole lobby Aircon was terrible. The kid's place area had NO Aircon and it was an enclosed heated area when the sun shines in. When we needed an extra card (since we had a family room, they said they didn't have any more cards). The evening staff and afternoon staff did not liaise properly/ one of them did not enter in the system. They wanted to take double deposits from our bookings. Our family room, the shower mixer for hot and cold was mixed up so we had such hot water for so long and could not bathe until the maintenance guy came and told us the switch. We wanted to pay for our room by credit card but their credit card terminal was spoiled at first. In the evening, it some how was repaired or the earlier staff did not now how to use it. Who would bring so much cash with all the e payments available?

Service fast. Got coway 👍🏻

Wifi very slow connection. Not clean. Toilet got mold everywhere. Shower gel shampoo not good at all,

Clean

Front Desk/Registration No Air Con/Walk way to room no air con

Nothing

Too smelly. Too many cockroaches. Bad design for bathroom

The location was good, close to the main bus station, malls and places to eat. The staff were friendly, the reception area was a nice place to meet friends or family. They had a water cooler to fill up water bottles. The blue lights surrounding the beds were neat.

The room we had was on the road side so you could hear the traffic at night. The neighbours door were right next to ours so you could hear them coming and going. The shower didn't drain very well when having a shower. You had to use your key card to turn on the air conditioning so when you return to your room after spending the day out it was hot. The blue lights showed up the dust that was on the floor by the beds. The fridge felt warm and we weren't sure if stayed on all the time.

The room is so nice

The welcome doll, in front of the door .. it make. Me scare

房型价钱算便宜，有浴缸，浴室蛮大的

presidential suite只有一间501，冷气不冷，整个晚上好像在sauna，去柜台要求换房间，staff的语气很不好，说只有一间presidential suite而已，要等明天收拾房间的staff去看冷气，小孩游乐设施都是坏的，一进房间就有一股霉味，厕所有蟑螂，照片9片金色的东西都是钉上去的，按摩椅都是烂烂的，果然是照骗

location strategic, got playground for kids, have a parking..

My room aircond not cool and i ask recetion for fan.. room no 312.Cafe at rooftop close.. must be announce early..coming for view at rooftop