Check in was easy. I love everything about it. When needed help is easy with just a few press Of a button on your cellphone and you will be connected with a representative. What I love most about it is that that you feel at home. Having your privacy is Number one for me.

The staff she was helpful but she looked kinda lost and confused. When we asked questions.

The property was equipped with basic things we needed. Check in was easy. Location is great. Coffee shops, Restaurants and Souvenir shops are just a few minutes walk.

A/C noise was too loud.

Location. Ease of checking in/out.

No place for clothing. No closet. We had to keep our clothes in suitcases.

Nice location

The furnace room beside the bed really not relaxing.....

We stayed in a two bedroom apartment in Canmore for two nights and it was perfect. The place was spacious. Well decorated. Comfortable. And had everything we needed. You could see the mountains from every room. And everywhere we wanted to go was in walking distance.

nothing

Fantastic location in the heart of downtown Canmore. Very new accommodation with fully equipped kitchen (dishwasher, refrigerator/freeze, microwave, dishes), washer/dryer, spacious living room (access to Netflix) and convenient parking. The complimentary tea pot and coffee is a nice touch. The hot tub has beautiful mountain views. Would definitely recommend!

The location, the view, and the staff were fantastic! The hotel room had nearly everything we needed. We enjoyed the hot tub in the morning! We had an issue with our door lock but they came to fix it!

When the issue with our door lock came up, they immediately had someone come up to try to fix it but when they couldn't, we had to wait for maintenance. All if the staff were so lovely! However, we had plans to go out right when we arrived, as it was just a quick getaway from work. We were unable to go out for hours while it was fixed. It would have been nice to be offered a credit or a discount for our night stay. I must say again that all of the maintenance people were great!

Cute and comfy

Check in process was delayed. They didn't send me the unlock code untill well after we needed it. The temp was set to 6° when we arrived... Which sucked

location , modern , hot tub

we booked a room and specifically said there was 4 guests and they only had 2 towels in the room. the living room area was extremely small and to use the pullout couch for a bed took up essentially the whole room - very jam packed for 4 people.

It was nice and comfortable

Nothing I liked it

the hot tub and location

the stairs

n/a

n/a

location communication with property room parking

it was clean, easy to find, affordable and felt homey.

noise from other suites can be heard, not very sound proof rooms.

clean and good location

stair .. no elevator

The hotel is located in such a nice scenic town of Canmore. Bathroom was spotlessly clean. Love the soap/shampoo dispensers. The full kitchen was awesome! We have all the cookware, dinnerware and utensils needed to make a full steak dinner! Room was spacious and fit 4 people well. I also love that they have laundry machines with tide pods available for guests. There is one spot of free parking for each unit. Checking was done all contactless via a code sent through email. Wi-Fi was great. The hot tub at the roof was a good bonus.

There was no staff/front desks you can contact if you needed something during off hours or in a hurry. The TV didn't work and we ended up watching random YouTube clips. The coffee table is a bit too large because after you open up the sofa bed, it takes up too much space to walk around.

Very little space to move around

Good location, accessorized kitchen

Would not recommend, very disappointing stay: 1) The staff parked in our unit's spot - Despite many messages from the staff demanding guests to only use the designated parking spots for each unit, we found staff van has parked in our spot when returning tired from a long hike. When the employees who parked there arrived, they laughed at us instead of apologizing. 2) Noisy - can hear neighbors every move. There was also a drunk guy yelling outside one late evening and no one from the staff did anything, he was there for hours. 3) Bad Wifi - the connection wasn't working a lot of the time. 4) Cleaning - We stayed for 8 days, no cleaning was proposed. We couldn't even take the trash out ourselves since the building's garbage can was locked.