The Fellows House Cambridge, Curio Collection By Hilton

Hotel is an amazing , the staff were 10/10 and so nice. Lovely breakfast and a great setting. Been here a few times

The room wasn’t clean this time. You could write your name in dust on the window and sideboard. The tv is shocking for this price point. Samsung tv, no apps or way to watch nextflix etc

I like the spa area and the swimming pool. The rooms are spacious and of high standards. The breakfast has great variety and any take away we got from the restaurant were very satisfying.

Nothing.

Breakfast was very good with good service

The price of the car park was expensive and cant understand why guests have to pay to park their car in a hotel. The service charge on the drinks at the bar were not acceptable and all though this is discretionary it should not be applied behind the bar for drinks

Rooms and facilities are genuinely lovely - well furnished, nicely laid out, quiet. The sauna and pool are good quality and the gym is just right for a hotel. The cafe bistro in the entrance of the hotel is also great for a coffee and a pastry. Short cycle from town makes for a great location. Staff are mostly friendly, especially the breakfast team, although the breakfast is just okay.

Unfortunately, all of this is let down by a feeling that the hotel is being somewhat neglected. The rooms have a surprising griminess to them considering how new the hotel is. The door of our shower didn't close properly so water just leaks out onto the floor. The seal on the toilet had gone and so the toilet wobbled. There are stains on furniture that you can't miss. What's really sad is that the spa area is also not well maintained - the drains are smelly, there are stains on the loungers, "out of order" signs and duct taped temporary repairs. The pool water is overdue a refresh, there's only so many times you can bombard it with chlorine. Two years ago when the hotel first opened, it was a true 10/10 experience. This visit was disappointing.