Casa Fusión

Staff is friendly and helpful.

The staff and location are great! I loved the neighborhood and the restaurants near by. The staff helped me a lot! I recommend staying here! The only comment did mgmt is to improve the breakfast, the coffee and eggs were cold. You have wonderful staff!!! I recommend Casa Fusion.

In December 2016, I booked Casa Fusion for my three night stay in July 2017 trip. The confirmation indicated that the cost would be US$213.00. During my stay I found the hotel, its room and staff were pleasant. At the time when I settled my account, the staff at that time insisted on exchanging the rate from Boliviano (BoB) to US dollar using the exchange rate of US$1.00 = BoB 6.7. This gave the cost of my hotel room more than US$213.00. I did try to explain that I would like to pay the amount shown on my hotel confirmation but no success. I finally did pay which was more than I expected. This was disappointing as I took the confirmation as the contract between Expedia/the hotel and I. The difference was not that much but it should not happen.

The first room was terrible. No window and it faced the street. Vehicle noise all night. Also Dogs barking at night. I spent two nights in that room. Then I asked for a different room. Away from the street and barking dogs. Breakfast was scrambled eggs, toast, fruit and yogurt bowl, orange juice, coffee.