Meritel Hanoi

central

Amazing hotel in a fabulous location. In the heart of everything with a lovely rooftop bar.

Nothing

Great location, beautiful room, super comfy bed and great shower. The terrace in our room was a real bonus. Tom in reception really helped us out with a complimentary late check out and information about the local attractions.

The property was beautiful! We really enjoyed it - I explain lower score in next part.

We liked in general a lot of things about this property. It was a bit expensive for value was our only complaint. This was the main problem though, the staff asked us the same questions Booking.com asks at check out of the stay. When I didn’t give them an absolutely perfect score. I literally only marked very minimal things and was overall happy. Their emotions changed and were very unhappy. We left and then the man chased us outside, bringing a gift and then asking us not to write them on Booking.com because it wasn’t perfect. This felt like bribery and bothered us.