Classyc Hotel Hang Buom

Very spacious and very clean rooms. Bed was also amazing. Would come back!

Pretty and spacious hotel room

The food would be better if there’s more vegetarian options

Great staff and the hotel was exceptional

Perfect location, amazing rooms, clean and luxury property

I asked the reception staff for currency exchange which they said they can get a staff member to go do it from one of the local exchanges for me and will give receipt. I got the currency exchange money 30mins later and was told a rate that was far below normal - the £ is usually 33-35,000vdn I was given at 29,000. No receipt was given, when I then informed the managers of the hotel they discovered that the staff had basically stolen an equivalent amount of 2,000,000 vdn from my exchange and told them it was 29,000vdn to the £. I had gone out to the local exchanges and discovered all were 33-35,000vdn for £. So i questioned it and was informed by hotel supervisor who was very embarrassed that the staff had actually stolen money. I was informed they had quit the job.