nice location

the restaurant on the property was poorly staffed. some of our food that was under cooked was sent back and never returned.

beautiful location & views

restaurant needs a bigger menu for breakfast & dinner

Great location, staff was great, restaurants were very good

Room was very dated, expected more. Shower was not good( no water pressure and took forever to get hot). Restaurants and bars closed too early, no food options after 9pm.

The pool we used was good, clean, and very usable next to the preposterously named ‘beach’. Bed fine, room spacious, coffee machine good but no milk just an empty ‘fridge. No welcome pack, nothing more than good quality absolute basics.

Expensive facilities fee (parking etc) which otherwise offered little out of season (September) when the whole place felt very dead. The focus on taking excessive funds off you continues throughout with overpriced awful food and expensive drinks with massive taxes piled on top. Given their prices we were very disappointed by our stay. We’ve felt much more highly valued in much cheaper hotels.

Great location. Good restaurants.

Nothing

I liked the cleanliness of the establishment. The room was awesome had a great view from the 4th floor. Enjoyed the opportunity to swim in the cool pool as well as the heated pool. The hot tub was nice and the fire pits were were very much appreciated in the dark.

Really can't think of anything that I didn't like. It would be nice to have a restaurant that is open a little later on the property.

The place is beautiful, location was good. Our room facing the water and pool was great view

If we didn’t have a wedding to entertain us the first night there would have been zero entertainment. The music was great and fun to watch. The other nights were pretty boring. Even fire pits were only lit for the wedding. Someone got sick off the elevator on 3rd floor and someone placed a towel over it and it took a few hours before it was cleaned up. Once it was cleaned off the floor /carpet they left it on the furniture against the wall! The entire stay! Restaurant was a bar with few seats and mediocre. For a high class place, and the price there could have been more entertainment. It was inclusive prices without the inclusive. We went to Charleston once and was harassed by beggars and stepping over the homeless . We chose to stay at the hotel but got bored very quick.

Location and facilities

Very small room. Noisey a/c. Sliding doors don't open.

Location, cleanliness and staff was exceptional. Will definitely stay again.