Great location, beautiful view.

We booked a king room with a city view. The view was pretty and they had us stay on the fourth floor of the remodeled building. The room was nice, fairly clean. The guests directly in front of our room and adjacent were some of the loudest most obnoxious people. My partner and I never complain and we’re always respectful of others but this was truly unacceptable. We decided to call the front desk and make a noise complaint. Security did come up to try to get them to calm down which worked for about 5 minutes. After those five minutes they continued to slam doors, were extremely loud and disruptive all around 12am. We understand some people are there to have fun but they were basically having drinks in the hallway directly in front of our room and going in and out of their room multiple times that night. My partner and I started counting how many times they slammed their door and we ended up counting 27 times all before 2am. They continued to have extremely loud conversations and what sounded like heated arguments between the young couples. We literally could not sleep, we maybe for 4 hour of mediocre sleep, not an exaggeration. All to say, location is great but be aware that if you make a noise complaint, very little will be done and you might not enjoy your stay as much.

Todo

Nada

Excellent location

Cleanliness needs to be improved. Room was clean but everyday house keeping did just an ok job.

Ubicación vistas y comodidad habitaciones

Podrían mejorar la limpieza en las habitaciones. Pero nada importante.

Die Lage

Fenomenal !!!

Every thing suprime

Perfectamente ubicado, lindas habitaciones, modernas, tremendas vistas sobre el río Chicago y el Lago Michigan.

El personal de toda la cadena Hyatt necesita una capacitación en servicio al cliente. Además, cobran extras ocultos cuando te chequeas.

Muy bien localizado

Nada