Marco LaGuardia Hotel & Suites

Everything was good, we got a room upgrade upon check-in. They stored our luggage on the day of check-out which was great. Friendly stuff and complimentary coffee / tea / hot water.

Everything was good.

The staff was excellent. We had two issues and they went above and beyond to address the issues. Truly excellent customer service.

They tried hard to please. They knew name and room number. They fixed door lock issue immediately. Rooms were nice size and updated. Breakfast buffet was excellent, Parking garage and location were perfect for the tennis center and easy walk to subway and restaurants.Shuttle was a nice help as well.

It was a good location walkinh distance to transport and shops. Loadd of local eating and shopping options and it had a good breakfast.

We booked our accommodation based on facilities due to having a special needs child with food adversities that make it easier for us to cook rather than to go out to eat, having a full kitchen is a must. When I went to see what kitchen gadgets there were to plan and shop for our dinner after arrival I noted there was literally nothing in any draws or cupboards. I went to reception to ask about kitchen appliances to be told the kitchens had (since I booked) been decommissioned and there was zero prior notice of this. I was told (with attitude) all they could offer was paper plates and photos had been updated on their website to not show the kitchen now.. On top of this, the air-conditioning only worked in 1 room making for an extremely uncomfortable night. When this was brought up, it was addressed in a timely manner and we had a much more comfortable 2nd night, however not being aware of the kitchen situation was extremely frustrating for a family that requires it as I would have sourced alternative accommodation had I known.