Location, nice room

Room was cold

the room was extremely comfortable bed everything

I would suggest BIGGER TOWELS in the bathroom. but it was AMAZING

I’ve stayed here several times before. The new staff are better, the rooms are cleaner. I actually had the room with the balcony for the first time…I really enjoyed that!

The rooftop bar was closed but the OO lounge was great.

The big comfortable bed and bathtub.

The thermostat in the room didn’t work but they did place a portable heater in the room.

First I'd like to address I've stayed in 400 plus hotels in 5 years not only use booking.com (sorry)But the One Boutique Hotel for myself and my husband and friend we had such a great time. There was a patio that was so cool.It had a hidden feel to it even though it's winter that I booked veryspacious .the bed was big. the service from the staff was fantastic so kind so friendly such a New York City feel the room was clean. The room was private. My husband and best friend were kind of loud plus I have a deaf ear not one complaint. I really feel this hotel with the bar up on top on the roof is badass and I will say those words badass good for you guys. I absolutely love your hotel I will stay there again in the future for sure thank you.Michael Vacarr

I can't say one negative comment

The location was good and the view was amazing. The bed was very comfortable and clean although I found 1 piece of hair once I rolled the covers back. The staff were very polite.

The room cleaniness was very disappointing. The curtains were very very dirty as if they haven't been washed for years. The furnitures were all chipped and in a terrible state. Ensure chipped furnitures are relpaced and the curtains are washed regularly.

clean / private

N/a

Room was nice with super comfortable beds

No breakfast included The room was super cold, heater was not enough

Location is very close to the train station and restaurants

The floor is old and the fixture is damaged and even the sink is cracked

The floors dirty

THE HEATER SYSTEM WAS VERY LOUD

Decent size room and the bed was very comfortable. Location is alright, 20 minutes from Flushings Main Street into Penn Station Manhattan.

The place was unkept & dirty. The furniture was damaged and grimy, the bathroom had scum along the titles. The door in my room didn't allow me to set whether i needed room service or didn't want to be disturbed. I was on the 7th floor which meant the bar was above me, it played loud music until about 1am/2am.

we loved our room

didn’t have no worries

its classy and upscale

it need to be refurnished

no

sofa condition too bad。shower old or not clean

The rooms where beautiful.

Even though the rooms where beautiful they were outdated due to the lack of care when it comes to the furniture. There is a rooftop bar at the hotel that you can’t even really go to due private events always being held. The staff is very does not really communicate with you or greet you. They’re a bit rude.