Orchid House Tulum

About this hotel

Located in Tulum, this attractive hotel for $212 per night is a great choice for your next trip. Orchid House Tulum features an outdoor swimming pool, garden, a terrace and restaurant in Tulum. This 5-star hotel offers a concierge service and dry cleaning services.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Map of Tulum

Nearby attractions

Orchid House Tulum

4.3

Excellent(495 Reviews)

Hotel in Tulum

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Map of Tulum

Nearby attractions

Reviews

4.3/5.0

Excellent(495 Reviews)

100% verified reviews

10.0

Jan 2024

Un’oasi nella giungla

L’hotel è bellissimo, immerso nella natura, la piscina per bere un cocktail bar è riscaldata! Cocktail e cibo sono strepitosi, Joele e Antonio super gentili! È un posto per giovani, ci sono tanti ragazzi e l’ambiente è super piacevole! Abbiamo preso il motorino un giorno per 800 pesos, si trova a 20 min circa a piedi dal pueblo, la zona per raggiungerlo, usciti da Aldea Zama può sembrare pericolosa ma non lo è! La prima sera abbiamo cenato qui ed era tutto buonissimo! Avevamo una vasca in terrazza con acqua calda che abbiamo usato due volte, molto suggestiva. La camera è il bagno pulitissimi e spaziosi, la doccia con vista giungla è indimenticabile. Raccomando tantissimo.

Niente! A volte qualche asciugamano sporco ma c’è lo cambiavano subito!

10.0

Jan 2024

Very beautiful

Beautiful property and facilities, great value

Nothing

7.0

Jan 2024

it was good generally

we waited 1 hour in the front desk. then they told us room is not clean you will wait one more hour. it was bot good. if you have a role that customer only chekin 3 pm they can not promise early chek in or if they promise they should give us room. but we waited

wait

6.0

Jul 2023

Pleasant

the decoration, the woman working at the bar! she is super kind

this is not a 5* hotel… (3*!) if you booked the bedroom with pool be prepared for being in the dark… no natural light at all. the amount they took from the credit card does not correspond to the amount of the reservation (booking). the location is not good as well.

10.0

Jul 2023

Beautiful accommodation with friendly staff

The room was brilliant. Clean. Large bed. Everything you needed. The staff were super friendly and helpful. We found a great cafe and restaurants just 10 mins walk away and felt perfectly safe walking there and back.

There was no where to open a big suitcase up so had to keep closing it daily. Not a massive problem

4.0

Jul 2023

Overall, I was not satisfied with my stay and would not recommend returning to this location.

I liked how the staff members were quick to respond and attend the request

The ceiling kitchen was leaking water and not sure for how long. I woke up in the morning to make breakfast and realized the floor was super wet, but didn’t know where it was coming from until I felt drops on my head. I looked up and the ceiling with leaking water in a rectangle shape. Also, ALL the bedrooms bedsheets, comforter, pillow, pillow cases, and towels were dirty. They all had stains on them. Requested clean sheets, and it was changed to another set with stains. The furnitures were stained, outdated, the kitchen did not have all the amenities to cook. The kitchen appliances were outdated (pans, no kitchen knife, large serving/salad bowls or paper towel). There were no sponge or kitchen towels until we asked for it. Furthermore, one of the bedroom bathroom door was hard to close all the way and there were ants/water coming in the bedroom window/sliding door. The bedroom downstairs had water enter the window from the pool water

1.0

Jun 2023

Bad

the hotel is nice

they didn’t return my deposit. told me in 24 hrs and it’s been a week, so they lie to me

10.0

May 2023

Amazing stay!!! will definitely stay in another Orchid House again

gorgeous hotel & wonderful staff!

a couple extra fees that I wasn’t expecting

6.0

May 2023

Nice hotel, dispointing staff and restaurant

Excellent facilities, very clean, with pool in the hotel and access to the beach club. The room had an outside private tub which we really enjoyed.

Although the hotel is pretty affordable, the restaurant and bar are very pricey for what they offer. The beach club is very far from the hotel, so you have to either take a taxi or rent a scooter, which we tried one day and both available where broken. Worth mentioning the staff is not very helpful. I requested some balloons in the room for my wife birthday as a surprise, and the receptionist mentioned the surprise and its price in front of my wife, and came with us to the room (to show how things work), ruining the whole surprise.

10.0

Mar 2023

excellent

The hotel is clean and staff are super nice!

none

10.0

Mar 2023

Absolutely a dream

From the moment you step in the door you feel like you are in a jungle Euphoria. Each and every staff member was incredible and did their best to make sure you had a pleasant experience. I would recommend this place to anyone and I will definitely be returning.

6.0

Mar 2023

Pleasant

Friendly Staff

There was zero hot water and I was unable to wash my hair for multiple days. I reached out to staff about it on multiple occasions. Everything was in USD and the same price as San Francisco food and drinks. Things kept falling from our roof throughout the night and waking us. construction going on right next door to us the whole time in the hotel.

9.0

Mar 2023

Superb

Nice staff, room, terrace, food, exotic environment.

It's jungle style hotel, not the beach style. So you will have to take taxi to some beach, if you like sunbathing. It's possible to reach the Tulum center by feet, but you'll have to pass a poor neighbourhood. I even made some four leg friends there as I've had treats with me, but for highly sensitive people may be challenging to pass that path and maybe it's better to take taxi in that case.

10.0

Feb 2023

my friends and I stayed in one of the villas/ absolutely breath taking. very safe and Frank is amazing!

the beautiful nature and friendly staff

10.0

Feb 2023

Exceptional

The hotel was amazing, everything just how we had expected it, the staff were so friendly and helpful and will go out of your way to make you feel comfortable. Really big spacious room, and really recommend having a dinner up in their nest, it was absolutely amazing, dinner and the views!

The only possible downside is that the shower took a little long to warm up.

10.0

Feb 2023

Exellent!!!

We loved the site. The filling is that you are in a gungel and each room has a diferrent decoration. Ours was a cave with a balcony. The pool is very nerow, it is mostly to get wet, but with a bar attached to it. They give you eccese to the beach club, 5 km away and beach towels. A great place to spend more one day and relax.

The beds were very high. It was hard to get on them.

1.0

Feb 2023

If you are from Canada I will advice you NOT TO BOOK THIS HOTEL ISNT WORTH IT. They are more fancier hotels for more rea

Not like the photos, is more old looking the floors need to be renovated. The taps are rusted and is way too overpriced.The staff only cared about the money & literally overcharged for everything like why charge people in US dollars when your currency is Pesos. And paying 2,000cad for 7days these people can’t even give you free bottle of water even just two and that coat like .50cents is just ridiculous. When we got there we realized the rooms were too small, I was scared for the we tried to get our money back they said they will take two days to process and even lied to booking.com they read the email but deliberately didn’t. Later the manger came said he will give us the money after two days and later said a completely different thing. Like these people are deliberately stealing from tourists. Even the 100$ per person dinner was trash and then tried adding extra fees. We made arrangements for a particular price but when we got there these people were trying to scam us by increasing the actual arranged price like common they just care about money can’t even go above and beyond.

1.0

Feb 2023

left early

nothing

Irgun ripped me off for everything

10.0

Feb 2023

Exceptional

I would definitely come back.

9.0

Feb 2023

hidden gem

calm, friendly, good value, wonderful setting, great for couples, great food

Mosquitoes, which is expected. they provide you with a repellent

10.0

Feb 2023

Can’t wait to stay again!

beautiful property, very clean and well kept, gorgeous bright and natural light. Just far out enough from downtown to have a lot pf quiet, but close enough for a long walk or quick bike/car ride. great local food in the area, close enough to walk

10.0

Feb 2023

Great people, gorgeous grounds, and expensive, but amazing.

Jose, Miguel, Ari, and Danny were amazing. I wish we stayed longer. But even after our short stay, their staff felt like family. Amazing people and beautiful hotel!

The price of everything. But unfortunately Tulum is far too expensive as a whole.

10.0

Feb 2023

Exceptional

The staff was absolutely amazing and helpful with every question or concern we had. I would return just to see them again! Location and hotel also beautiful.

10.0

Jan 2023

Exceptional

really loved the rooms and the amazing private outdoor soaking tub! staff was great as well and the hotels beach club is just fantastic!

2.0

Jan 2023

Bug bites and raid smell

The staff is accommodating

There are bugs everywhere the pictures do not match and it’s too expensive for the accommodation this is a 2 start hotel at BEST. Also never use booking.com they are horrible

10.0

Jan 2023

It was great

Like in the movie Avatar, inside of a jungle, impressive interior.

N/A

10.0

Jan 2023

everyone was so nice. they treat you very good to make sure you’re comfortable. food is amazing! shower is amazing! loca

very clean. food is delicious. rooms are clean and fresh. the shower was the best I ever had. not salty like the resorts on the beaches.

nothing.

10.0

Dec 2022

fantastic

excellent location, very clean, beautiful scenery

10.0

Dec 2022

A Jewel in the Jungle

I LOVED the decor so much. I felt like I was in tropical Oasis.

The staff could be much more responsive via email and WhatsApp.

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is $211 per night. This rental is $1 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Orchid House Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Orchid House Tulum. Enjoy the water!

Is Orchid House Tulum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Orchid House Tulum?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and laundry.

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5.0

Outstanding(2 Reviews)

Orchid House Tulum

About this hotel

Amenities

Map of Tulum

Nearby attractions

Orchid House Tulum

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Orchid House Tulum pet friendly?

What amenities are available at Orchid House Tulum?

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