Mercure Brisbane Garden City

Mercure Brisbane Garden City Hotel in Brisbane

About this hotel

Located in Brisbane, this lovely hotel for $79 per night is a great option for your next vacation. Just 12 kilometres from Brisbane CBD, the newly refurbished Mercure Brisbane Garden City is in the heart of South Brisbane and on the doorstep of Westfield Garden City Shopping Centre.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Garden

Map of Brisbane

Nearby attractions

Kangaroo Point Cliffs Park

6.86 miles

Lone Pine Koala Sanctuary

Mercure Brisbane Garden City

3.8

Good(1,413 Reviews)

Hotel in Brisbane

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more

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About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Garden

Map of Brisbane

Nearby attractions

Kangaroo Point Cliffs Park

6.86 miles

Lone Pine Koala Sanctuary

Reviews

3.8/5.0

Good(1,413 Reviews)

100% verified reviews

9.0

Feb 2024

we ha

The location was ideal. We could walk to Shopping Centre. Room was very nice.

Nothing.

5.0

Feb 2024

Great location, need upgrade a big way

Location

Aircons not working, smelly corridors

1.0

Jan 2024

Should have read reviews before I booked!

It was close to the Children's hospital

The air conditioning did not work at all, in the middle of summer. There were also no fans or airflow. I was up all night trying to get comfortable, I read reviews at 1am and noticed this is an ongoing problem, and they know they aircon doesn't work. Very disappointed. I had to travel 5 hours home after our appointment on next to no sleep. They also only provided 1 coffee cup, we took turns in using it. Hallways also had weird musty smell.

7.0

Jan 2024

great except pillows

Location, staff was excellent

Pillows where not up to standard, to be straight up they where c grade

2.0

Jan 2024

The experience was a frustrating, unpleasant and a waste of money.

The shower was good. The room was not too small.

The air conditioner was inadequate for the environment (Brisbane on a hot day). The temp setting in the room indicated that it was set to 17 degrees C. This was clearly not correct (I think the little panel is put there to allow the guest to think they have some control over the air conditioner when they actually have absolutely no control), the actual temperature was at least 25 degrees C. On top of this, the bed was made up with a sheet, duvet and sheet. For this type of bedding to be practical, the room would actually have to be at 17 degrees C. (or less). We had to remake the bed with a single sheet and then endure a night of lost sleep in a stuffy, hot room. This "Mecure" Hotel was, until recently, a more down-market Travelodge Hotel. It has changed in name only and $199.00 per night is not good value for money. If the night is hot (which is quite common in Brisbane) sleep in your car in the carpark after the sun has gone down.

5.0

Jan 2024

Staff was very helpful especially Lennard John

Location

Needs refurbishing!! Carpet in hallway and bedroom smells of dampness!! Bathroom had mould on tiles !! Lights in rooms are too dark for elders

6.0

Jan 2024

Comfortable

Cleanliness

Aircon system in room was not functioning properly. No balcony or designated area for smokers.

7.0

Jan 2024

very comfortable and convenient. I would have liked more tea bags in the room and on going to reception for more was giv

its location and easy parking.

no swimming pool and limited meal opportunities.

1.0

Jan 2024

Very disappointed

Rooms were dated , aircon was really bad , we switched rooms and still the same problem , would not recommend staying here at all

7.0

Jan 2024

Great stay but could have been better

The staff and location were brilliant. The room was great.

The air con didn't work and in this heat that was a crucial necessity. I told the staff on the very first day but the hotel electrician was never notified so it never got fixed in the 4 days I was there

10.0

Jan 2024

Would stay here again.

Very close to shops and eateries.

Nil

7.0

Jan 2024

Amazing location for a descent price.

The location is great for getting around Brisbane and trying food or shopping at Garden city. The room is a good size and the bathroom and bed are comfortable.

Unfortunately for my room, I found that the Air conditioner was not doing a great job of cooling the room or creating air flow. The fridge was also lacking and not working well. This was during the Xmas / summertime of year and maybe these items work better when the weather is not at its hottest.

5.0

Jan 2024

If you are looking for a super comfortable sleep for a short stay this place is a great option.

The Location was great, convenient and easy to find. The staff were professional and only to happy to help when we raised an issue and the beds were amazing. Super comfortable bed, pillows and blanket. Easy to use WIFI, Room Service and Buffet Breakfast available.

The smell of the tap water in the kitchenette was terrible and the first room we were given smelt so strongly of smoke, like a stale ash tray. But the staff quickly and without hesitation changed our room.

10.0

Jan 2024

weekend stay

location was great, staff exceptional, special mention to Tee for being the sweetest and most friendliest hotel staff member I’ve ever met. however everyone over the weekend were very friendly and helpful.

10.0

Dec 2023

気分のよいトラベルを

スタッフがとても感じがいい

8.0

Nov 2023

the staff were very welcoming. Central to everything I needed..

Everything was how it was described on their website.

8.0

Nov 2023

Nice spot to stay- very central.

Clean and friendly staff

N/a

5.0

Nov 2023

Average

Expected better cleanliness from an organisation like Mercure.

8.0

Sep 2023

Yes

Yes it very well

6.0

Sep 2023

Average suburban motel. A bit overpriced for what it offered.

Easy to find and good parking. Friendly and helpful staff

Public areas were pretty worn and shabby in places. Bathroom wasn't great with a leaky shower and broken tiles.

4.0

Aug 2023

Disappointing

Location was good

No phone in room, air con didnt work.

4.0

Aug 2023

Used to be great, sadly now needs some attention

There was a man at checkout who was lovely and helpful. Location is great, short walk to Garden City. Quite liked the pillows and the bedding felt & looked clean.

We used to stay here because it was modern & clean. Now it’s looking very tired, dirty & dusty. It smells stuffy and in places like a hospital. The thing that was the worst was a foul smell coming from the drain in the shower. So bad. It did settle a bit after running the shower, but something is going on that needs attention. We didn’t tell reception because I assumed we’d get one of these survey & would share the info here. Hopefully someone able to action these problems is notified.

6.0

Aug 2023

Pleasant

Good location for use of Nissan Arena

The carpets REALLY need a good clean, they were very dusty which lead to allergies for us 🙁

10.0

Aug 2023

Mercure August 2023 stay

The location. Very close to Garden City mall, restaurants and bus depot. Also staff were very friendly and efficient.

Nothing everything was great.

5.0

Aug 2023

If you are looking for a shelter for a night, that's fine.

location is good and the staff is fine. I have been in this hotel when owned by Travel Lodge and first time after it is under Mercure.

The room finish is old with quite some wearing. not very clean, though not too bad. The bed is very soft and hurt the lower back. Bed is too narrow and not comfortable. The air conditioner can not generate any heat and the room is freezing.

8.0

Jul 2023

Comfortable close to shops

Room was clean and well set out .Shower was really good .Bed was very comfy.

No extras, biscuits, soap bars, water in fridge etc. No brochures handy numbers etc. Wifi was hard to access and staff were not sure of the code.I got it working in the lobby but it was on and off in the room. None of this would stop me staying there again just a few extras to make it great.

5.0

Jul 2023

Awesome shower!

Beds were comfy. Shower was excellent.

No extra blankets, no drinking water, bathroom was a bit dirty. Was very expensive for what it was.

7.0

Jul 2023

Good

Front desk staff was very good, helpful as I needed to print something, polite, and smiling. King room was big, quiet and bed comfortable. I used the microwave. Look is a bit old but everything was functional for my needs. Shower pressure was good.

Very old revert A/C unit. Room was cold and couldn't get the heating to work. I was only there for two nights so I put up with it.

4.0

May 2023

Carpet are so dirty, bed are very small

Room carpet are dirty and bed a very small.

Carpet are so bad dirty

7.0

May 2023

happy stay

convenient to shopping centre and freeway

sticky floor

7.0

May 2023

overall pleasant

location, east to highway and the coast

heating did not work, clock could not be programmed, floor tiles sticky (both visits) different rooms same issue. not enough sugar or milk. restaurant closed at night

2.0

May 2023

Horrible hotel and terrible service

Nothing.

Counter staff gave me a wrong key card and after I checked in 5mins, to my horror, another family came to open my room door with the same key card. The guy at the counter acted like nothing new to him. Room was dirty. Used towels was found in the cupboard. Did not do Housekeeping on Saturday despite putting the "clean my room" card on the handle. The phone was just for show, the housekeeper did not even plug it in 😂 Just wondering Why is it a four star hotel ?

FAQs

How much does this hotel cost compared to others in Brisbane?

The average price for a rental in Brisbane is $100 per night. This rental is $21 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Brisbane Garden City. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mercure Brisbane Garden City pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Brisbane Garden City?

We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

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4.0

Good(902 Reviews)

Mercure Brisbane Garden City

About this hotel

Amenities

Map of Brisbane

Nearby attractions

Mercure Brisbane Garden City

Hotel in Brisbane

Reasons to book

About this hotel

Amenities

Map of Brisbane

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Brisbane?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Brisbane Garden City pet friendly?

What amenities are available at Mercure Brisbane Garden City?

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