Hotel in Tulum
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Spa
WiFi/Internet
Shared living spaces
Garden
Family friendly
Smoking allowed
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products
Map of Tulum
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
The staff were lovely and very helpful. They helped me out with going around the area by myself. And they are very patient. Most of them also speaks great english. And the location is close to collectivo stop, around 15 mins walk from the ado bus station, near a 711 and pharmacy, there's a bike rental nearby and the avenida is also 2 blocks away. They also have a safe. And the ambiance all together is very tropical and realxing, especially at night. Very convenient. The japanese menu at night is also great. I couldn't get enough of the sushi and ramen. A bit pricey...
A bit of moulds in the shower tiles.and the water pressure. But i guess it's a problem in the area. Even mexico city has low water pressure.
9 / 10Outstanding·Oct 2026
An oasis in a bustling place. We especially liked our rooftop hot tub even when we had a problem with the electricity supply the staff allowed us to use the private one next door.
10 / 10Outstanding·Sep 2026
The staff is so amazing, they help you with everything, super friendly and great location
It’s perfect
5 / 10·Jun 2024
Nice garden
Uncomfortable beds and only one of the rooms had air conditioning. It was very hot and the kids struggled to sleep due to the heath and hard beds. There was very low water pressure in the shower. We booked an apartment with kitchen, however, the kitchen only contained 2 plates even though we were 4 people. The cutlery was dirty. But luckily we brought our own set of plates and cutlery.
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Top rated by guests
8.5Excellent
(1,388 Ratings)
"The staff were lovely and very helpful. They helped me out with going around the area by myself. And they are very patient. Most of them also speaks great english. And the location is close to collect..."
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