Marriott Puerto Vallarta Resort & Spa
About this resort
Located in Puerto Vallarta, this attractive resort for $127 per night is a great option for your next trip. This luxury resort offers a private beach area and an infinity pool overlooking Banderas Bay. Each spacious room includes flat-screen satellite TV, an iPod dock and views of the gardens or ocean.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Puerto Vallarta
Reviews
4.3/5.0
Excellent(549 Reviews)
100% verified reviews
10.0
La habitación
Todo fue de mi gusto
10.0
From the beginning of checking in till leaving six days later it was superb. Excellent service . This is a 5-star oriented hotel. Staff welcoming and helpful. The restaurants did not disappoint as well as the attention to detail with the pool area . Coming back next year for spring break and bringing friends. The value is too good to resist.
10.0
El trato de todo el personal muy muy amables
Los precios en sus restaurantes y tiendas elevados
8.0
beach front and large pool
they did not have a coffee machine in my room I realized it at 11 pm
or menu so hard to consider room service !
9.0
Buen SPA. Excelente Internet y personal
10.0
POOL , ROOM, LOCATION & EXCEPTIONAL STAFF & SERVICE
MORE FOOD OPTIONS
8.0
good breakfast and good location
elevators were not working properly.
You had to go down to the pool before 8 as lounge chairs were insufficient
10.0
Si
Todo ok
7.0
Piscina y Habitacion.
La vista no fue la esperada.
Mal servicio en recepcion, ya que no cumplen lo que dicen para la facturacion....Una vez cobrado todo....a batallar para conseguir dicha factura.
La comida no es de buena calidad para el costo que pago.
Te cobran todo????.....y muy costoso...comparado a otros hoteles Resort....sus instalaciones no cumplen las expectativas.
6.0
Las instalaciones son muy bonitas
El excesivo costo de cualquier servicio extra a la habitación.
Te rentan camastros en la alberca aunque estén desocupados, sus restaurantes son muy costosos. El servicio de mini bar en la habitación es exagerado el costo, hasta un 300% mas caro.
10.0
Everything from facilities, grounds, location, attentive polite staff, good service
N/A
7.0
El area de la alberca está muy bien, cuentan con un club kids el cual durante mi estancia fue gratis y me encantó el trato hacia mis hijas por parte de las encargadas de dicho club
A excepción de la concierge, la niñera y recepción el demás personal se porto un poco especial como por ejemplo la Sra de la limpieza nunca relleno los jabones, shampoo, etc al solicitar apoyo con unas pilas para el control de la televisión me dijeron que no subirían a mi habitación y al bajar por ellas sin problema me dijeron de Recepcion que hubiese llamado para no bajar, en algunos buffets como el de desayunos pareciera que a la sra responsable de servir algunos desayunos te estaba haciendo un favor gratuito por el precio que paga uno por persona se me hace una falta de respeto y la otra es que ahora todo sugieren una propina y si no quieres el trato es muy diferente
10.0
Everything was fantastic.
10.0
Excelente hotel, 100% recomendable, instalaciones, alimentos, habitaciones y atención del personal de 10 regresaría siempre
10.0
Las instalaciones eran hermosas y la decoración con muy buen gusto. La atención del personal es excelente.
Los precios de la comida eran excesivos aunque de buena calidad.
7.0
Old but clean and good constituency
Ok
10.0
I liked the location where the Hotel was located in an upscale neighborhood and across the street from a golf course.
The food at the all hotel restaurants were all very good and the prices were reasonable.
I would book a stay there again if I am returning to that area of Mexico.i
It would have been nice to have a free Airport shuttle since it's very close to the Airport.
9.0
Just a good hotel, clean rooms, comfortable beds, nice staff. Not the 'big hotel' feeling like most hotels in Cancun. Good big breakfast buffet.
Some parts of hotel could be updated bit, beach front cantina could be more authentic in Mex food instead Tex mex. In the other hotel restaurant really good ceviche.
9.0
Property was clean and well managed. Staff were helpful. I was able to workout with a great gym facility best I’ve seen at a resort. Pool area was clean and well managed by staff.
2.0
Needs an update, expensive for the facility
Needs an update high price for what you get
8.0
Staff, food, amenities
Drinks were watered down, toilet paper, paper towels,
8.0
All the staff were absolutely amazing.
10.0
Confortable room and great food
No smoking areas
7.0
The location is very close to everything, the hotel has nice restaurants.
The Spa is very old and needs maintenance, couldn’t use the sauna or jacuzzi
9.0
Great amenities and super friendly staff
With the open air concept, it’s hard to escape the humidity and heat.
10.0
The pool was big and clean.
I did not like that is far from downtown. I had to pay a lot on taxis.
8.0
size of pool and and diversity of restaurant
jacuzzi water so hot
10.0
Pool was fabulous, closeness to Marina and restaurants there - great! WE dined at 2 of the 4 restaurants on the property (Casitas and Mikado) food was great. Our housekeeping lady Yasmeen Hernandez was terrific- any request she got it to us right away and keep our room very clean. Thank you Yasmeen.
People at front desk- THREE times I told them about my sock that fell to lower lever patio and they did nothing. Also requested a bathrobe and shower mat ( safety reasons for this), did not get these until we requested them from our wonderful housekeeping person, Yasmeen
4.0
the rooms were clean and good size
first of all, other hotel staff was great… loved the bellhop team, especially Gustavo and Santiago. super helpful and friendlywe arrived early for our check in and were told our room wasn’t ready… understandable. but when we came back at 3 which was the agreed upon check in time, our room still wasn’t ready and they asked for another 30 minutes. note that I noticed other guests were offered a drink voucher but we were not. we came back at 3:30 and they gave us a key and when I went into the room… someone else’s stuff was already in there! they had double booked the room! this was a huge mistake. when I went to complain they were barely apologetic and were not even communicating with me about how they were addressing it. they finally begrudgingly agreed to compensate with half the rate and a late check out but didn’t think their error should also include a comped meal. our kids were going crazy because they needed a nap and we were supposed to check in at 3 and the front desk needed another 1.5 hours to clean the room. we didn’t get into our room until around 5 with 2 cranky kids.
it doesn’t get better. the next day we were promised our room until 2pm. we tried to get back in after lunch to pack up our stuff and the key had been deactivated! we again had to wait in line to get our key reactivated and they tried to blame it on the lock battery and not actually the fact that they didn’t actually extend our check out as promised. then on top of that, when I finally did check out, they had NOT removed half the room rate. it was a mess. I very disappointed as there were multiple opportunities to make this situation right with proper tone and customer service and instead I got a lot of attitude and it was like I had to ask them to compensate for their mistakes. we spent way too much time waiting in line to get keys to our room or fix the key situation when we could have been enjoying the property and relaxing. very disappointed.
9.0
The room, the beach, pool bar, all of the restaurants were amazing. The staff was so helpful and friendly! We enjoyed the welcome drinks and tequila tasting as well as the beautiful scenery of the compound. It really was the best hotel I've stayed in Puerto Vallarta.
5.0
The Hotel is very clean. Most Some of the staff was friendly
10.0
The view from the room was wonderful. The property itself was located where it was easy to explore the city and enjoy what it had to offer. The staff was friendly, and warm and always greeted us with a smile.
The quality of the food in the restaurants was mediocre, at best. Lines at the front desk moved slowly because there were too few agents. By mid-morning, every chair around the pool had a towel on it to save it for people who were not using it leaving few choices available. This system of allowing people to save a chair all day long is easily remediated but has not been. We had reserved and paid for a view room, but for the first night of our stay, the hotel did not have an available room. Thus, we had to repack and move when our room did become available.
FAQs
How much does this resort cost compared to others in Puerto Vallarta?
The average price for a rental in Puerto Vallarta is $169 per night. This rental is $42 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Marriott Puerto Vallarta Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Marriott Puerto Vallarta Resort & Spa. Enjoy the water!
Is Marriott Puerto Vallarta Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Marriott Puerto Vallarta Resort & Spa?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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