The Zuri Kumarakom Kerala Resort & Spa
About this resort
Nestled in Kumarakom, this lovely resort for $113 per night is a great option for your next vacation. The Zuri Kumarakom Kerala Resorts & Spa is a 5-star property in Kumarakom, directly on the shores of the scenic Vembanadu Lake. Pampering spa treatments, a large outdoor lagoon pool with bamboo rafting facility and a fitness centre are available.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Map of Kumarakom
Reviews
3.9/5.0
Good(185 Reviews)
100% verified reviews10.0
Zuri Kumarakom provided a great vacation stay for the extended family. With 6 adults and 5 kids, all enjoyed the place alike. The staff and their hospitality is the place’s best feature. Rooms are spacious and are well equipped for a family, with all amenities. The Restaurant is great , with delicious cuisines.
Swimming Pool is in dire need of attention and maintenance, to make it more enjoyable for the families.
10.0
Great location, breakfast was good, staff excellent and very helpful.
Some tiles in the private pool were loose. Might be a safety hazard if anyone cuts toes or fingers.
8.0
friendly staff - very polite
1.0
Absolutely nothing
Slow service and consistent delays were the least of the troubles that I faced here. Two harrowing accidents topped off a litany of disappointments, completely shattering any hope of a pleasant stay.
The first accident occurred when the extra bed provided in my room unexpectedly collapsed, causing the occupant to fall to the floor. It had faulty hinges. The replacement bed provided was in poor condition as well, with rusty areas and a torn leather headboard.
Regrettably, the second accident was even more distressing. While traveling in the hotel buggy to our rooms, due to the jerky handling of the vehicle, my father was thrown onto the stoned path, resulting in a knee injury. On complaining to the hotel staff, they did drop us off at a nearby clinic, but the assistance ended there. To my astonishment, nobody from the hotel accompanied us to the hospital, nor did they take the initiative to inform the hospital staff about the nature of the guest's injuries. This just emphasizes their blatant negligence and disregard for guests' well being.
I advise any and all potential guests against considering a stay at this property. Please do not fall for the false advertising. Booking.com did not fare any better either, as they were unresponsive towards the multiple emails I sent them.
9.0
Beautifully situated on a Lake Vembanad, the Presidential pool villas are superb. Although the weather is obviously hot, the wind coming off the lake makes it very pleasant. The staff couldn’t do enough for us and we thoroughly enjoyed ten days and nights just relaxing. The food was good and plentiful in the Lime Tree Restaurant. Very professional but friendly staff.
The Laguna Bass restaurant was spoilt by lack of ambiance and a very noisy extractor and should be rethought. The Bar is too big and not very cosy (bright lights and TV). unfortunately the Maya Spa wasn’t able to offer the Western treatments offered but Dr Alvin and his Team were very helpful trying to sort something out.
7.0
The F&B, both service and production, was outstanding. the teams were attentive, well informed about their menu and quick to respond. the food itself was excellent. Obada and the sous chef at the restaurant and the manager of the bar and seafood restaurant were absolute stars. housekeeping was also good, and kept the property spotless. and Quincy at the front desk was nice and helpful.
Alvin at the front desk is incompetent and unhelpful. There are maintenance issues at the property that need work - the kettle and fridge in our room did not work, the do not disturb button was stuck in the on position throughout our stay - which I highlighted multiple times. and there was general wear and tear at the property that needed repair/renovation. also, while the location was great, the roads leading there were being randomly closed and opened, so it would have been helpful for the front office to have called us the day before or the morning of our arrival to help us with the route. both the other places we stayed at were in touch with us on calls and WhatsApp to assist with location/route/parking throughout our journey.
10.0
The location, ambience and friendly and helpful staff
Limited food choices for vegetarians
10.0
this is a stunning resort with beautiful rooms and excellent facilities. the staff do everything to make your stay a fantastic one.
nothing. everything is fabulous
8.0
ambience; cleanliness; look of
pool had loose tiles; no pool attendant or pool service for drinks; average restaurant
7.0
great location
some old furniture and not do clean cushions . Need more activities
8.0
The location was good and the spread of the resort was nice. Generally the staff were well mannered and happy to help. Food was also good
Services were a bit slow and time taking. There was also some confusion while checking in regarding rooms booked on Booking.com and the room allotted. Hence family were given rooms not near by. Some of the in room amenities in certain rooms were also not in perfect shape and working condition
8.0
this property has a wonderful ambience and the location is superb. The views from our room and all of the facilities is of the glorious lagoon with the lake beyond. There’s a wonderful restaurant, very nice work out facility and thriving Ayurvedic spa treatment area. There’s also a happy hour from 5 to 7 which is very good value in a lovely bar overlooking the lake.
Not meaning to be tooooo picky but this resort definitely needs some TLC. The rooms are beautiful but they’re a tiny bit rundown and need a facelift in general. It was built 19 years ago and the wrinkles are beginning to show. There is humidity in this part of India so it probably is very difficult to prevent slight signs of wear.
9.0
Scenery and location by backwater .
Too calculate on arrival and no of kids .. must take extra bed .
9.0
1. Very good location
2. Several photogenic spots
3. All food items were tasty
4. Cottages was spacious and clean
1. Not many veg options in Menu.
2. Routine items were not strictly followed by the staffs for ex, fruit basket was on the itinerary but did not receive until reminded.
3. Naadan dishes are also not much available.
3.0
good location, good breakfast
poor maintenance, pricey restaurant not worth the cost., no systems in place, messy rooms with broken fixtures.
probably was a well maintained place earlier
definitely doesn’t deserve a 5 star tag.
fantastic property very badly managed unfortunately
9.0
Excellent location. Very relaxing atmosphere.
A bit too expensive
5.0
Atmosphere
Hotel needs a renovation
10.0
Everything- staffn other members were helpful, polite n courteous.
Rooms : well maintained n clean. Surrounding was well maintained n clean
Spa: was excellent.
Food: the breakfast was lavish affair with variety.
Not a single thing I can remember.
10.0
The property was superb......staff were very friendly.....good ambience.....
8.0
Comfortable and spacious resort with a fair few activities to do. Nice rooms and restaurant. Food was great
Wifi was patchy and television entertainment was limited and this was a bit of a problem especially with the hot weather limiting outdoor activities with kids.
10.0
The Staff are very friendly, polite and pleasant. The staff (front desk, spa section, buggy drivers) made the stay very pleasurable. The pool is good, and I felt it was well maintained. Food was good. I felt one day was short. Will come for 2 nights next time.
Could improve on the amenities in the room. They are old, stained ( bath tub, pillows). Refurb would the rooms would be nice.
10.0
Beautifully landscaped property . paradise
mosquitoes r an issue but I guess the eco system is that way
8.0
Loved the place.
The lack of maintenance.
FAQs
How much does this resort cost compared to others in Kumarakom?
The average price for a rental in Kumarakom is $55 per night. This rental is $58 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Zuri Kumarakom Kerala Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Zuri Kumarakom Kerala Resort & Spa. Enjoy the water!
Is The Zuri Kumarakom Kerala Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Zuri Kumarakom Kerala Resort & Spa?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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