Hotel in Playa del Carmen
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Surrounded by tropical gardens and a short walk from the beach, this cozy hotel in Playa del Carmen offers a large, outdoor pool with hot tub.
Amenities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Kitchen
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Childcare services
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Apr 2026
Central yet quiet.
This hotel is a bit on the older side, but perfectly acceptable overall.
Charming pool!
Staff really does seem to care much about guests nor the hotel as a whole, but at least a tiny bit they do, and they seemed to be great personalities, so it was fine.
Wifi works, but not that well, it can be a bit anyoing.
8 / 10Excellent·Apr 2026
Great staff, wonderful location and a pleasant pool to relax. The hotel is close to Quinta avenue but far from the noise. The nearby streets are interesting too with good restaurants and coffees. It's also at walking distance from the beach.
Rooms might need a refreshment but overall they are good!
10 / 10Outstanding·Mar 2026
Excellent location!
6 / 10Average·Jan 2026
Acceptable hotel in a convenient location - it was a little more basic than we hoped for and not especially comfortable. It sells itself very well on the website but in reality it's less plush than it makes out. It does have a decent pool, which is a bonus. Close to 5th Avenue, but it's still very quiet.
Grounds aren't very well cared for - there's a children's play area which looks like it should be condemned. Coffee is sporadically available - only a facility if you're lucky to catch it. We had a wasp infestation which invaded our bathroom overnight - we had to evacuate quickly and wait until it could be dealt with by the cleaners (who did a good job, but we still had to clear up a few almost dead wasps, even one sat on my toothbrush). Booking.com ended up charging for the room twice, the hotel did help us cancel it for free but it has never happened to me elsewhere. We stayed 2 nights, any longer and I might have looked for somewhere nicer.
$$$$
Top rated by guests
8.6Excellent
(200 Ratings)
"Excellent location!"
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