Hotel in Hamburg
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
This boutique hotel is directly located in Hamburg city center, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hamburg
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
It was an amazing French hotel! Great experience at breakfast - Brasserie! Great ambiance, Close to the centre, amazing room view!
The reception area was very dark ;-) Less lighting, but not that important! It won't take any positive points off the hotel itself!
10 / 10Outstanding·Aug 2026
Everything
Na
10 / 10Outstanding·Jun 2026
Perfect, could not fault.
Tables at breakfast were a little compact if you were stuck in the middle of a row. Breakfast itself was superb
6 / 10Average·May 2025
- Most of the staff were very pleasant & polite
- size of the bathtub
- firmness of the mattress and couch
- breakfast
- rooftop garden
- some of the staff weren't that polite
- several issues settling the bill, aka being billed too much and credit cards not being accepted due to issues with the hotel's processing system
- room had several issues: too hot (blankets & temperature even with ac), bathtub stained, walls had dark markings, noise through closed windows very noticeable)
- pastries in the brasserie were dry and stale
$$$$
Top rated by guests
9.3Outstanding
(1,691 Ratings)
"It was an amazing French hotel! Great experience at breakfast - Brasserie! Great ambiance, Close to the centre, amazing room view!"
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