Encontramos un complejo con muy buenos servicios y muchas amenidades adicionales. El apartamento bien equipado y comodo. Lo recomendamos.

Mayacobá, a luxury resort for the amenities and facilities so secure. Very cozy and with many services.

Great kitchen, comfortable beds. Each room with private bathroom.

Great kitchen, comfortable beds. Each room with private bathroom.

Great kitchen, comfortable beds. Each room with private bathroom.

A beautiful Residential, very well kept common areas. Just consider renting a car. We highly recommend it.

A beautiful Residential, very well kept common areas. Just consider renting a car. We highly recommend it.

Isis, the concierge, was not helpful. I feel that we were taken advantage of. I asked about options for covid testing prior to leaving the US. We were not given options that were cheaper. Additionally, when trying to set up transfer from the ferry with trying to work with check out of our previous place to the place at Lagunss, there was too much confusion with the taxi driver resulting in a far too expensive taxi drive. I did not communicste with Isis anymore and very upset with her service. Leo was very very helpful. We would like to thank Leo for service. Very appreciated!

A beautiful Residential, very well kept common areas. Just consider renting a car. We highly recommend it.

Very safe place and very confortable

We have stayed at the Lagunas mayakoba 4 different times, because it’s such a beautiful place full of plants, flowers, and the sounds of nature. Also the double security is wonderful to have in a foreign country. We stayed Each time under different owners. Upon arrival and after a very long day at customs there apparently was a miss communication problem between security and Vacasa and we had to wait 30 mins to access our room. Security wouldn’t let us in. Thankfully Leo who was very helpful came and got us into our room. So let me begin with our actual experience and recommendation: Id advise you not to stay here if you have more than 2 people who need a bed. We had 3 people in our party and they only provided bedding/linen for two beds, and only sheets for the futon. When we requested a blanket and pillow we were advised by Leo that those are not in the inventory so we could not get any. The futon is not the normal bed futon it’s a chair that lays into a single person bed and the leg part doesn’t go up so you are sleeping at an angle with your feet hanging down. We had to use two of the games to prop up the leg section. The futons are not located in the second room they are in the living room. We had to go buy a blanket and pillow because as stated above the owner would not provide anything else than a sheet for beds 3 & 4, which essentially are only the two futons. Upon our 7th night with 3 left the owner gave approval for only a blanket no pillow. 🙄 I suppose they wanted us to be grateful🤷🏻‍♀️🙃 Second it states it’s 1800 square feet condo, I’m not sure what else they are adding to that dimension but it’s definitely not that large. The dish rack is extremely rusty so we had to go buy an extra towel to use to dry dishes. No dishwasher detergent is offered. Only dishwashing soap and one sponge which you will need to replace after a few days of using it. Once again a second one is not offered. The strainer they provided had some kind of red paint on it “assuming purchased that way” so when we used it the paint from the bottom came off and went into our food🤢 We also had to buy garbage bags those are not provided either, only the initial one. There are also no washcloths provided. Only hand towels, bath towels, and beach towels. So we had to go buy those too. Our first night the patio door wouldn’t lock so we weren’t fully secured, the following day they did send maintenance and he fixed the problem, he stated it will need to

Very safe place and very confortable

Isis, the concierge, was not helpful. I feel that we were taken advantage of. I asked about options for covid testing prior to leaving the US. We were not given options that were cheaper. Additionally, when trying to set up transfer from the ferry with trying to work with check out of our previous place to the place at Lagunss, there was too much confusion with the taxi driver resulting in a far too expensive taxi drive. I did not communicste with Isis anymore and very upset with her service. Leo was very very helpful. We would like to thank Leo for service. Very appreciated!

We have stayed at the Lagunas mayakoba 4 different times, because it’s such a beautiful place full of plants, flowers, and the sounds of nature. Also the double security is wonderful to have in a foreign country. We stayed Each time under different owners. Upon arrival and after a very long day at customs there apparently was a miss communication problem between security and Vacasa and we had to wait 30 mins to access our room. Security wouldn’t let us in. Thankfully Leo who was very helpful came and got us into our room. So let me begin with our actual experience and recommendation: Id advise you not to stay here if you have more than 2 people who need a bed. We had 3 people in our party and they only provided bedding/linen for two beds, and only sheets for the futon. When we requested a blanket and pillow we were advised by Leo that those are not in the inventory so we could not get any. The futon is not the normal bed futon it’s a chair that lays into a single person bed and the leg part doesn’t go up so you are sleeping at an angle with your feet hanging down. We had to use two of the games to prop up the leg section. The futons are not located in the second room they are in the living room. We had to go buy a blanket and pillow because as stated above the owner would not provide anything else than a sheet for beds 3 & 4, which essentially are only the two futons. Upon our 7th night with 3 left the owner gave approval for only a blanket no pillow. 🙄 I suppose they wanted us to be grateful🤷🏻‍♀️🙃 Second it states it’s 1800 square feet condo, I’m not sure what else they are adding to that dimension but it’s definitely not that large. The dish rack is extremely rusty so we had to go buy an extra towel to use to dry dishes. No dishwasher detergent is offered. Only dishwashing soap and one sponge which you will need to replace after a few days of using it. Once again a second one is not offered. The strainer they provided had some kind of red paint on it “assuming purchased that way” so when we used it the paint from the bottom came off and went into our food🤢 We also had to buy garbage bags those are not provided either, only the initial one. There are also no washcloths provided. Only hand towels, bath towels, and beach towels. So we had to go buy those too. Our first night the patio door wouldn’t lock so we weren’t fully secured, the following day they did send maintenance and he fixed the problem, he stated it will need to

The apartment is really the best equipped I have ever visit. You can make your morning shake, bake some breakfast muffins or a lasagna. You find beach towels, hair dryer and really everything. If you need something, they get back to you very fast and take care. The security and the cleaning stuff was always friendly and nice. Also you can enjoy a good night sleep, because it is really quit. We definitely recommend mayakoba Laguna 102b.

The apartment is really the best equipped I have ever visit. You can make your morning shake, bake some breakfast muffins or a lasagna. You find beach towels, hair dryer and really everything. If you need something, they get back to you very fast and take care. The security and the cleaning stuff was always friendly and nice. Also you can enjoy a good night sleep, because it is really quit. We definitely recommend mayakoba Laguna 102b.

The apartment is really the best equipped I have ever visit. You can make your morning shake, bake some breakfast muffins or a lasagna. You find beach towels, hair dryer and really everything. If you need something, they get back to you very fast and take care. The security and the cleaning stuff was always friendly and nice. Also you can enjoy a good night sleep, because it is really quit. We definitely recommend mayakoba Laguna 102b.

Great place

Great place

Es una gran estacia, todo muy muy limpio. Nuevo y con unas instalaciones increíbles Es una estancia muy acogedora lo tiene totalmente todo. Fue una Navidad increíble y aporto mucho ese lugar

Very clean, quite and private space.