Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Feb 2026
Good atmosphere, nice facilities, good people. A little further out from the center making it very quiet and peaceful during the day and at night. Great views from the roof!
Pool was a bit cold, and quite dirty. Rooftop area in general was nice but not well-kept. The general notion from the place was a bit like they didn't care *that* much about it, which was a bit off-putting.
7 / 10Good·Feb 2026
Location (away from street noise). Guy on reception did all he could to help
Air con didn’t work, shower had to be fixed
8 / 10Excellent·Jun 2025
Staff were super friendly and happy to help. Rooftop terrace was well maintained, quiet, and a great spot to enjoy food or go for a swim. Room was clean and comfortable with a large shower and complimentary toiletries.
5 / 10·Feb 2026
Nothing honestly …
The cleanliness, the onsite breakfast
$$$$
7.7Good
(336 Ratings)
"Very friendly, knowledgeable and efficient staff."
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