When we arrived, you can tell the unit was cleaned very well. Each bedroom had their own bathroom which was nice. We got to see a mama bear and her four cubs almost every day. Here are some things that made it positive and a few drawbacks: Positive: -Seeing mama bear and her four cubs walking around the property -Our kids had their own bed and bathroom (4 of us traveled) -It's an end unit. Barely heard anyone/anything until opening the door -Ethan was responsive to messages. There were a few things that could have made it better. -Having a toaster in the unit. If it was not on the counter, at least in the cabinets. -Not having cooking utensils. There was plenty of silverware, but not enough serving spoons. Had to break up ground beef with a rubber spatula. -Washer and dryer. While there is a coin washer and dryer in the building, there are only two of each. The unit does have washer/dryer hookup in one of the rooms, which would have nice instead of making sure you have enough change ($2.25 per load for both wash and dry) Walking distance to the parkway is about 10 minutes. Even though you are in the heart of Gatlinburg, the distance makes you feel like you are away from all the hustle and bustle.

We had a great time on our trip. The walk to strip was a little further then expected but still not bad and better than having to drive and pay to park. The beds all suited our needs and were comfortable but are very loud so if u are a light sleeper just bring ear plugs. We had my mother with us who uses a walker and we did have to move some things over a little for her to get into rooms and then move them back. The balcony is nice and faces the mountains. As soon as we arrived we saw a mama bear and 4 cubs. Then we seen them a few times from the balcony. I would recommend and would return.

The condo is nice if you are just needing a place to sleep. 3bedroom/3bath is really nice. Not too far of a walk to town, only 5-10 min depending on how you walk. We had some trouble figuring out which of the three buildings the condo is in and if you want to swim, make sure you bring towels. Place needs some bathroom floor mats and extra towels. Also, there isn’t much for utensils in the kitchen. There is no scissors and the 1 spatula we found was broken. My son had to by lightbulbs for his room due to the lamps either missing one or it was blown. My main issue really is the barn style door for one of the bathrooms. It doesn’t allow for actually closing the door, so taking a shower etc, requires closing the bedroom door. The door swings out due to it not having a lower rail. All in all, it was just what we needed for a 4 day weekend.

For the price point the condo was clean and located in a convenient area. And all appliances functioned properly. Amenities were a little sparse with no bathmats, towel rods, hairdryers. One of the shower rods was hung too high so water pooled on the floor. The beds were comfortable in the rooms were adequate size. The condo is at the end of the complex so it was in a very quiet location.

We love Gatlinburg. This was our first time here in the winter, and we thought it was beautiful, all decorated for Christmas. The stay at this property was decent. We didn't have hot water the first morning we were there, which could have been more fun for the 8 of us staying there. We contacted the property manager, and he could have been more helpful. He told us that sometimes putting a blow dryer on the pipes helps. There should have been more done to assist in the situation. We did have hot water later that night, but the hot water only lasted maybe 10 mins. We expected the hot water to last longer than 10 mins for a three-bedroom, three-bathroom condo. Also, on the first full day, we went back to the locked room only to find out that the code I was given to unlock the door was the wrong code, so we could only get into the condo later. Communication was decent, but there should have been more helpful with the hot water. The property could have been a little cleaner for our price.

Turned out exactly like the pictures, better than I imagined! Would definitely return

Overall it was a lovely property, we had an incident at the beginning that put me off. As this was my first time on VRBO, being accused of smoking pot in the unit by the cleaning crew was very upsetting. I was immediately put on the defensive and threatened with a cleaning fee. I wish I got a phone call first to discuss this. Luckily my daughter was calm and talked things through.

We loved everything about it!