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Location
Reviews
4 / 10
Not really pleasant experience
Location only was good , close to central station and convenient
The check in process was exhausting , so many information and really hard to check in, a random person helped to find the place and open the main door
So many codes and so many things to do just to get to the room
And also the ac thing including lights and electricity
Like why do i have to save energy for someone while im paying for it ?? Ok i understand that i need to turn off the thing while out of the room ,however the way the host was describing to save the energy, it sounds it very stingy from the host , and super creepy they way he was describing the things
Plus also the carfew time the host had about the key
You could literally be on the streets if you didn’t manage to get the key in time, you had to say exact time of check in otherwise you wouldn’t find the key on the locker
Also the form you had to fill before check in was just useless and time wasting
So many things about check-in and the key and the electricity just time wasting and tiring
I had to focus so much on that for a simple night stay
1 / 10
Charged £164 for a misrepresented,unsafe property I had to leave immediately without staying a night
Left Immediately – Charged £164 for a Property I Could Not Stay In
I did not even stay one night at PrimoPiano – Schiaparelli C Flat in Milan. I left immediately after arriving because the place was completely unsuitable and disgusting.
I tried calling the property agent as soon as I saw the condition of the flat, but their phone was switched off. They only respond during working hours — even in what is clearly an emergency situation. It felt like they simply do not care what happens to guests once they have been paid, even if you are left without safe accommodation at night.
Despite leaving immediately, I was charged £164 for two nights for a place I could not stay in because it was completely misrepresented.
The property is essentially a storage space converted into what they try to present as an apartment. There is no proper flooring, there is a constant drainage/sewage smell, and there is mould visible throughout the space. The bed was broken and unusable.
The bathroom door appears to be a metal wardrobe mirror door repurposed as a door, and the metal skirting boards are rusty. The entire place feels unsafe, unhygienic, and completely unsuitable for human habitation.
The listing description does not reflect reality at all. The photos are misleading and do not show the true condition of the property. This feels like a deliberate attempt to misrepresent the accommodation.
It is extremely disappointing that Booking.com allows such properties to be listed. Platforms should protect customers from unsafe and misleading listings, not approve what are essentially uninhabitable spaces. In this case, it feels like customer protection was not a priority.
I would strongly advise others to avoid this property.
Extremely Unsafe and Misleading – Not Fit for Human Habitation
I booked PrimoPiano – Schiaparelli C Flat in Milan through Booking.com, and this was by far the worst accommodation experience I have ever had.
The property is essentially a storage space converted into what they try to present as an apartment. There is no proper flooring, there is a constant drainage/sewage smell, and there is mould visible throughout the space. The bed was broken and unusable.
The bathroom door appears to be a metal wardrobe mirror door repurposed as a door, and the metal skirting boards are rusty. The entire place feels unsafe, unhygienic, and completely unsuitable for human habitation.
The listing description does not reflect reality at all. The photos are misleading and do not show the true condition of the property. This feels like a deliberate attempt to misrepresent the accommodation.
It is extremely disappointing that Booking.com allows such properties to be listed. Platforms should protect customers from unsafe and misleading listings, not approve what are essentially uninhabitable spaces. In this case, it feels like customer protection was not a priority.
I would strongly advise others to avoid this property.
3 / 10
The apartment wery oldest and not confortable the bad is not good and comforting
Only the location
A lott of expensive price for two nights for that apartment
1 / 10
Worse stay we have ever experienced, we are contemplating a full refund , we have a video of the bed
Nothing, we had a broken bed, plus the hot water system was whistling continuously, during the day and night, we contacted the host by email as it was the Saturday, we got response
Well at least after contacting the host they should have contacted us
Skvělá lokalita, srozumitelné informace, dostatečné vybavení, vše potřebné na jednom místě, naprosté pohodlí.
Nešel výtah a hluk na chodbě v noci.
10 / 10Outstanding·Jul 2026
Tutto a posto
Poca carta igienica
10 / 10Outstanding·Apr 2026
Indudablemente la ubicación
En fotos parecía más grande, pero muy limpio y está bien para dormir
5 / 10·Sep 2026
Sistemazione senza particolari punti di forza, ma adeguata per un breve soggiorno e per chi necessita principalmente di un appoggio per la notte.
L’ascensore risultava fuori servizio durante il soggiorno, nonostante la sua disponibilità fosse stata indicata tra i servizi dell’alloggio in fase di prenotazione. Tale situazione rappresenta un evidente disservizio e un’inadempienza rispetto a quanto contrattualmente previsto. Si invita pertanto a intervenire tempestivamente per risolvere il problema, considerato il grave disagio che avrebbe potuto subire una persona con disabilità o difficoltà motorie.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at PrimoPiano - Schiaparelli C Flat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is PrimoPiano - Schiaparelli C Flat pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at PrimoPiano - Schiaparelli C Flat?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"The place is amazing, located 5 minutes walk from Milano Centrale! The bed was big and comfortable, the studio had everything necessary for a short or long stay, very functional place. Quiet. Old Ital..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
Map of Milan
Ratings and reviews
5.9 / 10
(115 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Skvělá lokalita, srozumitelné informace, dostatečné vybavení, vše potřebné na jednom místě, naprosté pohodlí.
Nešel výtah a hluk na chodbě v noci.
10 / 10Outstanding·Jul 2026
Tutto a posto
Poca carta igienica
10 / 10Outstanding·Apr 2026
Indudablemente la ubicación
En fotos parecía más grande, pero muy limpio y está bien para dormir
5 / 10·Sep 2026
Sistemazione senza particolari punti di forza, ma adeguata per un breve soggiorno e per chi necessita principalmente di un appoggio per la notte.
L’ascensore risultava fuori servizio durante il soggiorno, nonostante la sua disponibilità fosse stata indicata tra i servizi dell’alloggio in fase di prenotazione. Tale situazione rappresenta un evidente disservizio e un’inadempienza rispetto a quanto contrattualmente previsto. Si invita pertanto a intervenire tempestivamente per risolvere il problema, considerato il grave disagio che avrebbe potuto subire una persona con disabilità o difficoltà motorie.
$$$$
5.9
(115 Ratings)
"The place is amazing, located 5 minutes walk from Milano Centrale! The bed was big and comfortable, the studio had everything necessary for a short or long stay, very functional place. Quiet. Old Ital..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Milan
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at PrimoPiano - Schiaparelli C Flat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is PrimoPiano - Schiaparelli C Flat pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at PrimoPiano - Schiaparelli C Flat?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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