LATROUPE Grand Place

Location is great.

There is no vibe in the hub. No boardgames. No towel is included. No fridge or facilities to cook or store your food. I found the bunkbed hard to climb.

Location and very clean

Nothing really was nice

The hostel is clean and modern. The rooms are quite nice and the beds are very comfortable and big for 6'4" person like me. The bathrooms are very clean and attached with in a dorm room.

First of all it doesn't feel like a hostel. The vibes are good hotel with dorm rooms which was a mood killer for me. I stayed 8 days and couldn't connect properly with anyone. They had AC in the dorm but it seems like not effective at all. I just had desperate late night sleeps for 2-3 hours and would wake up because of the hot environment. My bed and pillow would be all wet because of sweat. I asked reception many times to change the settings of the AC as it is hot there. They said ok we will do it but never do it. There was a table fan in the room, I captured it and somehow put it on luggage so that it can face me. After that I didnt had much problem with heat. But 3 days out of 8 were terrible for me. I was wondering what if I didnt had lower bed or someone else have already got this table fan? I requested for extra pillow while booking and reminded many times and everytime I was ensured I will get it. For 4 days I didnt got it. They always say we will give you later as the pillow is on different floor. We will send to your bed, dont worry but never got it. Than finally after 4 days I said I need it now. I can wait here on reception till you dont give me. Than they said sorry we dont provide extra pillows. I reminded them I was always told I will be given. Even while booking. He checked on booking and said yes we have written that, my colleague didnt know about the rule so he made mistake but as we already promised, I will give you. Than he went up and got the pillow. One incident i dont know if it is worth mentioning, one morning I went to use toilet and to my surprise there is no toilet paper. It was horrible experience. How can they run out of it? If the previous day, the cleaning staff could see it will run out, they should have changed the roll or kept a backup.

The room was good and bed comfortable. Shower was nice and strong.

There was a terrible sewage smell in the lobby area constantly. We were very grateful that we had not booked breakfast as it was served in this area. Luckily we had a high up room so the smell wasn’t a factor there - but it was very off putting and overwhelmingly strong for our two night stay.