Location

The carpets were dirty, it said came with fridge and it didn’t. It also said microwave, that was on a table as you got off the elevator. 1 for the whole floor.

Nothing

Arrived 11:30pm evening. Had to wait until 1am for the room to be cleaned. Housekeeping were using loud vaccuum cleaners near my room until 2am. Awful shabby decor and lumpy bed. Loud air conditioner. No toiletries provided. Front desk staff were dining at the bar and ignoring guests. Very overpriced. No real breakfast options. Awful place.

The night manager was so helpful. We rented a room with 2 king size beds and the hotel was out of king sized double bed rooms so he accommodated us with 2 rooms for the price of one.

Originally breakfast was included but they hotel started charging for breakfast because of the issue with the airport delays.

Front desk staff was very helpful and courteous. Very responsive as well.

Facility is dated, tired and is need of an upgrade. Overall, the facility was decently clean though.

location

Needs renovation. Coffee maker didn’t work.

Nothing

Everything, we waited two days for towels, and we waited for house keeping to come clean our room, no one came. We checked out and and nobody had any intention on bringing anything to us!

the staff is great

room was poorly cleaned

Very Clean, great customer service at the front desk and brunch was great.

Everything was Excellent, no complains.

location

cleanliness, water temperature inconsistent caused burns, lack of tv cables, cleanliness

Old, molded rug poor air quality

The staff was phenomenal

Lobby fireplace not working Housekeeping forgot about my room Ice machine not working

Didn't like lack of staff on weekends

Beds were very comfortable .

We paid a lot for this hotel and it was supposed to include a free breakfast. We were in town for a funeral and went down stairs to eat and found out it was closed. We had to get in the car and look for something fast.

It was close to our event

A few esthetics in the room and I found that you have to pay for breakfast when it clearly stated in my booking that it was included.

location

breakfast

nothing

I hadda switch my room multiple times because of it being dirty .One of the rooms were already occupied and we had to switch rooms .Second room was disgusting and had bugs inside the room also there were marking on the wall .They then offered us a third room and there were still markings on the wall.DONT NOT COME HERE !!