Courtyard by Marriott New Orleans Near the French Quarter
About this hotel
Situated in French Quarter, this charming hotel for $110 per night is a fantastic option for your next break. Art Deco hotel with 24-hour fitness center and 24-hour business center A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay. Courtyard by Marriott New Orleans Near the French Quarter offers 140 accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and refrigerators can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
Map of French Quarter, LA
Reviews
4.1/5.0
Excellent(1,029 Reviews)
1.0
I was told one price when I booked the room get there after waiting a hour first person said 1,003 then the next person said 910.00 the I paid 810.00 then when we got ready to check out they say I had a balance of 235.00 we booked 4 rooms all us paid a different price one room out of four rooms now was correct my room had no refrigerator and I paid more than my friend with one and same size bed this was the worst trip we had this was our second year in New Orleans for vacation not a good experience at all everyone got some kind of refund except me it doesn’t make since they staff certainly don’t know they job everyone saying a different price that’s not right
3.0
Service was decent and they let me check in early which was a plus. Close to all the stuff. The hotel is in need of updates overall (floors cracking, paint peeling), and my room was less-than clean with urine all over the toilet.
1.0
First check in was at 4. We didn’t check in till almost 5. Once checked in the room smelled just like marijuana. It gave me the most excruciating headache ever.
1.0
This hotel is falsely advertised the location and the bar wax the only good thing about this hotel! First before we booked the hotel we called an asked about the balcony rooms two of my friends were told that all rooms that say view were balcony rooms so we went off of that and the highlights on the room which Alonso said balcony and booked the rooms ! When we arrived there was no balcony to my room so I go to the front desk to inquire about my balcony only to be told that the only rooms that come with a balcony will day balcony in the title they had no care that we called and spoke to someone who told us that the view rooms were balconies! They offered nothing and we just had to deal with it ! The room was mediocre the fridge was in a broken wooden dresser! The rooms looks nothing like the pictures definitely out dated version of the pictures online ! The bathroom had no ventilation and the edges of the shower were dirty ! There was a big rust stain on the floor next to my bed ! I asked to have my room cleaned when I went out only to return hours later and my room still not clean tried again later that evening same result! Called down to get toilet paper and towels which took 45 minutes to get ! I had to get toilet paper from my friends room smh ! I won’t be back ! We stayed 4 nights and I couldn’t get my room cleaned not one time just horrible! The microwave for each floor is in the hallway next to the ice machine!
2.0
Aside from the hotel advertising ALL rooms as "balcony" and only having approximately 8, i would absolutely reccomend.
1.0
I usually love Courtyard by Marriotts, but this one was just terrible. It was noisy. The staff was self involved, forgetful, blatantly disengaged and inactive. Despite needing a major face-lift (water damage in places), the rooms were ok. The design of the hotel has everyone facing an open floor atrium, where patrons can mingle in the bar + lounge seats, and the voices vibrate up into the rooms. When I arrived, I asked to move rooms since I was on the 2nd floor and could hear everyone entering the building. The staff said because I booked on Hotels.com, they wouldn't be able to move me (despite not being full). At 2:30AM, patrons were extraordinarily loud and woke me up. I had to call down to them along the railing to quieten down. The manager tried to appease me with Marriott points and moving me halfway through my business trip, but I had little time to move myself between meetings. Additionally, I had to ask the staff for body wash 4 times in one day before I finally got it. The day I could move to another room, the Gen Z teenager they hired put me on a 10 minute hold on the phone. When I went downstairs to see her directly, she chose to fraternize with friends instead of helping me. Lastly, they were doing internet upgrades for 2 days, to which after my conference was over at another hotel, I couldn't even work from my own hotel room. Last note, every hotel should have a water fountain to be green. This one didn't. Isn't this against the law? A poor experience overall.
6.0
Refrigerator noisy freezes on every setting
Air & heat thermostat not working properly
Very very small bathroom
This was not up to Bonvoy standards that I have stayed in previously
2.0
The photos are misleading. I paid extra for a “view” and the view we got was of the hallway. The lady at the front desk rolled her eyes at me and told me that I got exactly what I paid for. Never staying here again.
4.0
Staff was horrible and ignored me when i had issues with my room
2.0
The staff is not at all friendly. Also your room is only cleaned if you make a request. When I did, the room wasn’t swept, they simply picked up the garbage and changed the towels. The beds were half made, as in the covers were just brought up and the pillows literally thrown at the head of the bed!
Would never recommend this hotel!!!
8.0
There was no door between the toilet and the rest of the bathroom. We had to call to have the toilet repaired right after we checked in. We weren't given a local map. They did fix the toilet quickly.
1.0
In general, the staff was friendly and the hotel was clean. However, there was no Wi-Fi for the first three days of a 5 night stay. One night, there was no hot water (we received a note slid under out door to inform us). The next night, there was only scalding hot water or ice cold water in the shower and regardless of the temp, the water was a slow trickle. Will probably not stay here again.
8.0
Room was missing a few amenities
1.0
I booked the room on the Hotels.com website and in the description of the room I selected (in fact the description of every king bed room on the website) it stated that a balcony was included. A balcony was not included and the hotel was not willing to let me pay extra for a room that included a balcony. The main reason I chose this hotel was for the fact that it stated the balcony was included.
8.0
Great walking distance to everything. Clean rooms and perfect location. Ice machines were out on several floors and there was no in-room safe.
2.0
Location was the only thing good.
1.0
Location was great. Valet was costly and food or breakfast was costly and not worth the money spent. Overall unclean than other courtyards and if you need a stay next to canal street this is good. Overall 3/5 for the price and comfort. Air conditioner was so loud and felt out of place for the Marriot brand name.
5.0
The staff is amazing!! So helpful and kind!! They helped us change rooms easily (I didn’t like our balcony view) and the bartender Sley was awesome!! Definitely will be back next time we visit NOLA!!
4.0
Beautiful property close to good restaurants and shops
1.0
Front desk staff were very unfriendly, no housekeeping whatsoever (apparently you had to request this - I found that out on my final day). Very noisy late into the night. Lots of homeless presence in the near vicinity. Elevators were not in the greatest condition. Overall would not recommend this courtyard at all.
2.0
We weren’t able
To get into
Our room until 4:35 which was not ideal to start. The staff were all very friendly through out though. The hotel itself felt and looked dirty. Our room had a very strong chemical/ bug spray smell. Broken lamp shade, paint on the floor from “quick” repair I assume. Sticky substance in both elevators, over all not well run or taken care of property.
4.0
The staff was excellent, and made our trip that much more enjoyable.
1.0
There were some good things- but all were overshadowed by the piss poor treatment from the manager of the hotel Miss Kelley.
We found a bed bug on the towels provided. I pinched the bug in the towel and took it to the front desk. Lady at the desk arranged for a new room, told me the manager would be in tomorrow for further compensation, and told me to toss the bug with the towel on the trash.
Next evening when I spoke with the manager she told me there was nothing she could do for refund as it was booked through a third party, and that since she didn’t see the bug herself that there would be no compensation anyway. I explained to her I brought it to the desk and was told to toss it, she repeated- I didn’t see it so there’s nothing I can do for you. She told me they checked the room and found no bed bugs so I didn’t deserve any compensation.
I wonder- did it come from the laundry room on the towels then? Did they check there?? I don’t know, but she didn’t seem to care.
Like I said there were some good things about the stay but the treatment received from the manager trumps them all. She had attitude before I even spoke to her. Terrible way to treat guests and for this reason I would NOT recommend you stay at this hotel. There are many others all around that area that looked very nice, and may have much more hospitable management.
3.0
I liked location. Property out dated and not worth prices charged on weekend. I paid for a view and got an inside room with a view to the lobby so mid-leading.
3.0
It’s just overpriced for what you get. I paid for a room with a view. What I got was a window facing inside the building with a view of the rooms on the other side of the hotel. No breakfast. Be careful what you book there.
2.0
The hotel was within walking distance of many activities. The only downfall is the parking to check into the hotel. We had trouble finding a place to parallel park because several were checking in, but the hotel employee moved a sign for us to park. We used the valet parking and did not need to use our car the entire stay. The street car was available if you chose to ride. We would not choose a city view on our next stay because our room was noisy on the first floor. You did not get daily room cleaning, but we had plenty of towels to cover both nights. The hotel had a restaurant, bar and Starbuck’s. The bartender did an amazing job serving and the food was good. Valet parking was worth the extra money. We would stay here again for the convenience.
2.0
The stay was great. Hotel is conveniently located to attractions or trolley to get to them. Bedding could have been a little more comfortable.
2.0
Our sheets on the bed were inside out and the fitted sheet wouldn’t stay on the bed. Never got fresh towels or the bed made
5.0
Everyone at the front desk had great customer service. My stay was wonderful.
2.0
Housekeeping never came to our room. Floor was so sticky our shoes were sticking to floor. Shower door was filthy. Chairs in room where gross with stains.
5.0
Friendly and helpful staff
3.0
Staff was amazing. Convenient location. Rooms are small.
4.0
Hey there was great very clean and great hospital
5.0
This was such a nice hotel and it is in the perfect location. The balcony room was everything!
3.0
Have to clean better the bathroom you can see mold.
5.0
The hotel itself is very nice, clean and the staff really nice and friendly.
2.0
Three days we asked for room clean and the old guy seemed to have ignored it. First day he came by just gave us towels and walked away, 2nd day he did not show up, called multiple times and still did not show up. 3rd day they came by gave towels and dud the bed, yes trash was taken out and nothing was cleaned. Makes you wonder how much is truly cleaned after a guest checks out.
4.0
In close proximity to my meeting destination.
Parking was a little distance from hotel.
1.0
No maid service linens were stained had to ask multiple times for new sheets. Even though I requested clean towels they never brought them we had to reuse our towels. AC barely worked. Disappointed with cleanliness and service will not be back again.
5.0
Staff was excellent!! Always go above and beyond for their guests. Around propety was dirty but the staff has no control of this!
Thank you
FAQs
How much does this hotel cost compared to others in French Quarter?
The average price for a rental in French Quarter is $150 per night. This rental is $40 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott New Orleans Near the French Quarter. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott New Orleans Near the French Quarter pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott New Orleans Near the French Quarter?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and laundry.
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