Excellent staff at check in. Social hour with drinks and snacks in the evening.

Happy hour.

One amenity of which we were unaware when booking: from 5-7 pm there was a hospitality time. At no additional charge, wine, draft beer, cheese, crackers, packaged snacks, and cookies. Very nice and relaxing way to spend some time while decompressing from a long drive! Thanks!

We had a great stay! Loved the hot tub and swimmimng pool, the bed in our room was very comfortable and breakfast was awesome!

Breakfast could have been better, but everything else was absolutely excellent.

Yes

Nice quiet stay!

Quiet

Friendly

If I was not lazy and had booked direct I would told this Holiday Express that I travel on USA government business for VA and got better rates… and got IHG points. Place had bad breakfast bad coffee. Needed maintenance.. slow single elevator up to 3rd floor

Clean and friendly staff.

Very clean new building

Excellent service

Very clean

Great place to stay

We asked for a room on the first floor. Ours was on the third floor.

Nice place !!

Nice facility. Convenient to the interstate.

1st room we got was smelly and the AC wasn’t working. It had some spray of something on the headboard. We were moved to a different room without an apology. Or embarrassment so it must happen a lot. Bed was rock hard.

Staff was very friendly. Went above and beyond at every turn, including helping us out of an issue where Hotels.com proved helpless. Facility was clean and comfortable. Would use again.

They will greet you with smile, the room are clean and very comfortable.

Was clean, staff were friendly

I did not like the the crew replacing the hall carpeting outside my room at 7:30 in the morning when I was trying to get to breakfast and check out. I was stuck in my room waiting for a half hour. A guest should never be forced to wait in his room. Remodeling should be done after check out.

Fancy place, clean quiet and cozy. Definitely a great place to stay

The hotel was nice and clean, the only thing I would change is softer beds, extra blankets in room and bigger courtesy dirty laundry bags

There was a terrific noise coming from the heating unit. I called to complain and was told that the noise was due to wind. They would not change my room. I checked the next day and no one else had the same noise. I did NOT sleep.

Thanks for great stay and breakfast.

I checked in at about 9:00 pm, just wanted to go to bed because I had been awake since 4:00 am. The lobby was filled with wet kids running around, leaving puddles and lots of adults. My room, 115, was one door away from the lobby, across from the lounge, elevators and boardered by the vending machines. As I entered my room, I could hear all the conversations in the lounge. The bathroom had hair in the bathtub and someone's else's bathing suit hanging on the door. The toilet was dirty. I went back to the front desk to ask to be moved. The hotel was full due to a wrestling tournament so that wasn't possible. The lady at the front desk assured me that they have "quiet time" beginning at 10:00 pm. At 10:40, someone started vacuuming the hall and moving the tables and chairs across the floor in the lounge. At 11:10, it began to sound like there was a mosh pit in the room above me. Between about 1:00 and 2:30, someone kept slamming a door near the front desk. At 2:16, the furniture in the lounge was rearranged, again. At 3:00, a loud group, arguing by the elevators. At 4:00, more vacuuming. ZERO SLEEP. The manager refunded the room and told me they don't usually use it, but the GM says they have to if they are fully booked. They indicated they are fully aware of the issues, have had previous complaints, yet care about money more than the comfort of the paying guest.

Friendly staff, clean rooms, great location and quiet

Excellent staff, very friendly and had a free happy hour!

Room was clean and staff was super nice. They also had a great breakfast with lots of options. Just right off the interstate and next to restaurants, fast food and Walmart.

Staff at the front desk were friendly and very helpful.