Home2 Suites by Hilton Charlotte Northlake
About this hotel
Comfortable hotel near Northlake Mall Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Home2 Suites by Hilton Charlotte Northlake offers 101 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Huntersville, NC
Hotel in Huntersville, NC
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
4.3/5.0
Excellent(230 Reviews)
3.0
Stay was fine but I couldn’t even get local channels at times to look at news or watch someone basic as the NBA Finals. Wold be good if you could download any streaming service and just tubi or Netflix
3.0
Excellent
3.0
We enjoyed our stay for the weekend! It was comfortable, clean, everyone was very nice, breakfast was also really good. Im looking forward to going back!
5.0
The fullnsize refrigerator in the room
3.0
This is our first stay at a Home2 property and it has what you would expect for a hotel of this style. I booked our reservation through Expedia and when we arrived we were told that the hotel was oversold and they did not have a room available to accommodate my family of five. I’ve never had this happen before but upon further research it sounds like something Expedia does often.
The front desk clerk (Monica) was fantastic and did everything in her power to find us another room - which she did! Unfortunately I think it meant that another guest lost their room for the night.
Our room was spacious and had basic amenities. The full kitchen was a big plus, though the washroom is very small. I did find the room hadn’t been cleaned very well and things like the remote, light switches, and door handles were visibly dirty (or sticky, ew).
There was also a TON of noise overnight from other guests running through the halls and slamming doors for hours on end. After calling the front desk they were very apologetic and assured me they would send someone up (which is sounds like they did). Unfortunately this hotel being conveniently located near the highway means there’s a lot of road noise as well, especially if your room is facing that side.
Overall we likely won’t stay here again unless we have no other option. Our usual stop in the area is the Drury across the highway and it is overall better.
3.0
My stay was excellent. From the handsome guy that checked us in, to the convenience of location to what we were there for. Very clean hotel would definitely stay again.
5.0
We were greeted with a smile and kindness and everything about the hotel was wonderful. The staff there was very kind and pleasant to talk to and deal with us. Thank you so much
1.0
We arrived and the representative was sleeping because it took him over 13 minutes to check us in. When he came to the desk, he had to check our room…he knew the TV was not working. Food was left in the refrigerator as well as the bed not being made up. I’ve been in your establishment for yrs and this is theee most horrible experience with no resolution.
2.0
I didnt like that i had to change into different rooms cause there was something wrong with the rooms. And the bedding is also dirty
5.0
The customer service was excellent. Had an issue fixed same night.
1.0
Room was never serviced… nobody ever cared for the room… had to go to the desk to get clean towels…
3.0
Great food, room and service. Would stay again and again!
5.0
Very clean, pet friendly, and nice staff
5.0
The staff here are amazing, so personable and helpful. Definitely will be back in the future!
1.0
Took staff 3 nights to come bring clean bedding
3.0
I told the staff when I arrived that my sheets had a stain. I waited and no one came to change them. I went down to ask and was told they forgot I was also given sheets that looked like they had been used for years. I had to change them myself and I was not offered any compensation for the inconvenience. I was very disappointed.
2.0
Everything was good. Had an issue with the tv and they fixed it to work correctly. The safety latch locked me out of the room and they were able to get me back in. I was able to relax and enjoy my stay.
2.0
The property is not well maintained. The carpet is filthy and stained. My room wreaked with dog urine. The staff was understanding of my concerns and helped resolve the issue.
5.0
When we got to the hotel the front staff (Fred) greeted us and was great. He asked a few question and got to know us. We seen him everyday we stayed and talked about what we did that day. He was fantastic.
1.0
Staff was awful. We weren’t able to check in until 2 hours after check in due to not having a room available, I spoke with the GM who staff lied to and stated we requested a specific room, not other room was ever offered. Staff was ridiculing guests at breakfast, would not recommend. Also received a random charge on a card used at booking for not used to pay with at the hotel that was never returned. Its also in a less than desirable area where everything closes at 10 pm
5.0
The suite is very spacious in the bathroom was very spacious
3.0
We had a TV issue and they came right away and corrected the problem and to my surprise even adjust the bill. Excellent customer service
2.0
My Room was left messy. There was hair left in the shower. The pull out couch had used sheets. On top of that I’m be double charged on credit card.
2.0
Decent area. Room ok. Staff friend.Blinds damaged and had to spend a lot of time fixing. Chairs sticky. Pull out mattress was horrible. Only suitable for a small child.
Breakfast was a total mess. Very little to eat at 0940. Area a mess. Tables a mess. No hot coffee avail (2 times). Hot water not hot. Ended up going to Dunkin.
3.0
Stay was great. Staff was extremely nice. Clean room
Didn’t look like there was enough breakfast for the weekend.
but overall the breakfast was also great
5.0
Awesome
5.0
The staff at the hotel were very friendly and helpful. My room was great and very clean! Will definitely be back!
5.0
Modern and clean
3.0
A great pet-friendly location with easy parking and a safe location
3.0
We had to walk up 4 flights of stairs to our room due to the elevator was down . No one offered a discount or nothing .
3.0
Great service and very good breakfast included…waffles on the bar!
5.0
It was the staff that really made this property so awesome. The gentleman who checked us in was incredibly friendly, upbeat and professional. When we noticed the hairdryer was missing, he brought one right up to us. When the coffee creamer ran out, he ran right over to assist. Even after working the late shift then coming right back in again for the morning shift, he wore a big smile and helped guests without complaint. Two other staff members we came in contact with were equally as positive and helpful. The room was clean and the property seemed updated and safe. Would definitely recommend.
1.0
Had to call to get room cleaned and the breakfast was not a breakfast it was horrible
4.0
Hotel was nice. Room smelled a little once checking in, but after spraying air freshener it was fine.
5.0
Staff was amazing. Let me check in early after I had been at work all night. The lady was a true lifesaver. Thank you!!!
2.0
There was a stairwell that smelled like a urinal.
5.0
Easy access to major roads. Quiet area. The room was huge so we didn’t feel cooped up. I would have liked more breakfast options but they were close to restaurants that served breakfast so it wasn’t an issue.
5.0
The staff was welcoming and accommodating. The facilities were clean and relatively new. The room was very spacious and easily big enough for two adults and four children. The breakfast had a good variety.
1.0
The room had bed bugs.
4.0
Clean and bed was comfy. Would stay again.
FAQs
How much does this hotel cost compared to others in Huntersville?
The average price for a rental in Huntersville is $131 per night. This rental is $29 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Home2 Suites by Hilton Charlotte Northlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites by Hilton Charlotte Northlake. Enjoy the water!
Is Home2 Suites by Hilton Charlotte Northlake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Home2 Suites by Hilton Charlotte Northlake?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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