Extended Stay America Select Suites Detroit Ann Arbor Univ S
About this hotel
Ann Arbor hotel in Bryant Pattengill East with free parking Along with a fitness center, this smoke-free hotel has laundry facilities and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Select Suites Detroit Ann Arbor Univ S offers 70 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Ann Arbor, MI
Hotel in Ann Arbor, MI
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
3.0/5.0
Average(389 Reviews)
1.0
The rooms were smelly. The kitchette didn’t even have cups forget about other utensils although this is supposed to be an extended stay. No towels either. The front office closes at 10 pm and no coffee machine or breakfast. Worst place ever
2.0
Rips in the floor, old and outdated appliances, and terrific scene from begining to end. It was a nice place to sleep but other than that it was not great.
1.0
The beds were uncomfortable, constant smell of marijuana, and yelling in the hallways.
3.0
The staff was so nice with us. Would recommend to everyone.
3.0
roomy rooms
1.0
the Worst experience I’ve had in my entire life at any hotel to this day !!! The manager was sooo unpleasant. I honestly felt bad for the other lady having to work with her.
1.0
I initially booked the property for my stay at the University of Michigan. I later found out that I have to change the day I am staying. I called the hotel and they confirmed the dates have been changed. Just before my stay, I checked the itinerary and was showing the incorrect date. I called the hotel and they forwarded me to their call center. The supervisor told me there was no way they would have changed it. They would not refund it or update the reservation. I inquired about why they would they would tell us they updated when they haven't. The supervisor said there was no way for them to do that and they had no way to check phone logs, who access our reservation during our phone call or any system of checks and balances.
We decided we werent going to win this fight, so we opted to pay for the hotel for two nights and only use one. The manager Kita was helpful and stated she would allow us to check in a different date (initially we were told if we dont show up on the date of our reservation, it would be canceled)
We came into the hotel around 8:20am, after walking around, looking for the reception, we called the hotel and transferred us to a call center who said they would check if there is a reception desk at this location. She confirmed there is but it is not staffed until 9am.
After our wait, we finally checked in. The rooms were in poor condition, including stains on the carpet, doors missing off of cabinets, toilet paper holders broken off and BUGS! Big bugs!
1.0
I stayed for a week and was bothered the whole time! Front desk gave me a hard time checking in, getting toilet paper, an extra towel for the floor. It’s best to bring your kitchen utensils and pans with you otherwise you will have to pay. You have to walk outside the building to throw away trash. It smells like urine on the first floor and you are not allowed to lit candles even through your room smells like dirty carpet. 2/10 not recommended
1.0
- Entire hotel floor was sticky and damp.
- Room was not sound proofed. Could hear other neighbors flushing toilets and closing cupboards and walking loudly above.
- Room had a smell that required me using the fan the whole time.
- Bathroom door didn’t close easily.
- Water spout in shower was broken so water came out of the spigot and shower head at the same time.
- Police presence was at the facility during checkout which further confirmed that I won’t be staying again.
- The one big positive is the GM of the property. She went above and beyond with ensuring I was taken care of as much as possible during the stay.
- Staff was friendly, but property was very subpar.
2.0
This hotel had no shampoo, etc or a hair dryer. They said that they are changing over to a month+ stay only but they also said that they no longer provide paper plates, etc. Paper thin walls and a very noisy clientele.
1.0
No coffee machines in rooms, no coffee in lobby.
2.0
The cleaning staff was very rude. The staff member tried to force her way in to clean our room way before check out time. Then reported to front desk that we refused to leave room. Just terrible service. You get what you pay for. Next time I won’t stay here
1.0
It was not a good experience staying at this hotel. When we checked in there was not even a hand soap in our room. They don’t provide any soaps or shampoos either. We had to go and get some basic stuff for our stay immediately after we checked in. There was no TV remote, no bath tub mat, only one towel in the room. When we asked for it, the only person managing the hotel, said she had kept all these items in the room personally. It was a part for her inspection process!! Finally she gave it after we asked her to come and check the room. Overall not a good experience and will never stay in any Extended Stay hotels.
4.0
could have been cleaner. nice and quiet
1.0
Staff in pajamas and the shower didnt work
2.0
No frills hotel. Clean room. Kind of a musty smell
3.0
It doesn't seem like they clean the bathroomthere was a ton of mold/mildew around the nozzles. I have photos...
2.0
I was not aware that daily housekeeping is not available for stays less than 14 days. I had an uncomfortable conversation with the front desk when I asked about it - I was informed that "this is not the Ritz or the Four Seasons."
2.0
Building is a little tired.
I tried to register my Marriott’s Reward number but front desk was not trained to do that.
Overall staff were friendly.
1.0
I woke up in the morning of my stay and I am covered in big bites across my face and neck.
3.0
Didn’t like have a very strong smell
1.0
When I arrived I was told they were over sold. The staff was horrible and rude. They blamed everything on Expedia being a 3rd party and how they keep doing this.
2.0
We booked a room, but when we arrived, it was not available. You should sell rooms only according to your actual inventory. In the future I will be sure to book hotels only by calling the specific location, not using Expedia or booking through a chain website.
1.0
Upstairs neighbors were moving the hotel furniture until midnight. Then spent the next next hour stomping around. Only to wake up at 330 am and start stomping their feet through the room
5.0
Great hotel.
5.0
Very nice staff, easy check in, and very clean rooms with great amenities!
1.0
We only stayed for one night and for that I am grateful because this place was DIRTY. The lady at check in raved at how we were getting a room that was just thoroughly cleaned and the room was nasty. Plus I was charged extra at check in because they had no standard rooms available and we had to take a deluxe, no problem. However, the “deluxe” room had a double bed instead of a queen. The window was missing one of the two curtains so we had to tuck a sheet into the window as you could see right into our room. The towels were dirty and filled with hair, the carpet was stained and overall was just gross, pretty disappointing considering I was charged extra for a deluxe room and then another $60 for my pups.
2.0
The hotel staff was awesome very friendly and very helpful excellent service
3.0
Best front desk staff ever!!!
4.0
room was ok
3.0
The friendliest staff. They really went out of their way to make us feel welcomed.
5.0
Friendly staff and a clean, well taken care of room. Excellent facility for the price.
2.0
Spacious room with kitchen but dirty, dirty dirty. My kids socks were so dirty after walking around the room. An entire plate of crab bake was rotting outside our window. Window didnt lock- my husband had to put metal rod in the slide. Kitchen completely emptied out - no plates, glasses etc.
2.0
I was upset to learn that check-in closed by 11pm and I did not know this until I got to the hotel (where my flight in was delayed and barely made it in time). I found the hotel to be in need of a face lift. Any time a door closed on the floor, I felt my room shake. On the positive, the rooms were spacious with a kitchen area built in.
3.0
the service was great but the hotel it's self could use some updating, it was clean yet old. the coffee pot we got for in our room was terrible, took forever to brew and it also flowed over.
1.0
No stoppers in any sink
No dishes, silverware, waste baskets or appliances
Included breakfast was a joke and no coffee as they said it was coffee pot was broken.
Staff was nice but wouldn’t put my worst enemy there
3.0
Clean room. Very basic facilities. No maid service on the weekends I guess. My room was not services despite the very high price (over $300/ night it was parents weekend)
2.0
It was parents' weekend and rooms were hard to come by. I made a reservation last April and paid over $350 a night. It was a shabby hotel with threadbare towels and a terribly uncomfortable bed. The staff wasn't helpful and wouldn't even check to see if a king room was available. The halls smelled like weed and urine. I won't stay there again and would warn anyone else about making a reservation. This is overpriced for $100 a night.
1.0
The roof was in awful shape and dirty
it looked like it had not been cleaned prior to our checkin
1.0
Absolutely awful. No amenities at all in the room. (2 small plastic cups) toilet was broken and told no maintenance on weekend. Toilet bowl stained and not clean. Elevator out of operation for weekend and no apparent attempt to get it fixed before the weekend is over. The grab and go breakfast that was supposed to open at 6 am was not open at 6:45 am on Sunday and no attendant to contact, Needed to hunt for toilet paper as on check in only 1/2 a roll of TP in the bathroom. Building showed lack of attention to maintenance. Very few if any attendants at front desk to seek assistance. General overall condition of building was musty smelling and dirty
FAQs
How much does this hotel cost compared to others in Ann Arbor?
The average price for a rental in Ann Arbor is $206 per night. This rental is $112 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites Detroit Ann Arbor Univ S. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites Detroit Ann Arbor Univ S pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites Detroit Ann Arbor Univ S?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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