ArtStay Apt Porta Romana Parking 3th floor no lift
7 / 10
Good(66 Ratings)
$$$$
Apartment in Milan
2 guests · 1 bedroom · 1 bath
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Terrible 😞
Nothing
Where to begin - getting into the apartment was difficult. Videos was confusing, key box is at a different location to the apartment. The bed was a mattress thrown on the mezzanine floor that you had to climb a dangerous pool like ladder to get to. The couch was less than 10 cm from the floor & broken. The fan was broken and had 3 legs so again dangerous. The shower access was partially blocked by the washing machine. Overall a very disappointing stay.
1 / 10
Worst experience I’ve had with Booking.com in over a decade of travel. Avoid this apartment and management company at al
Worst experience I’ve had with Booking.com in over a decade of travel. Avoid this apartment and management company at all costs.
Before my arrival, the property offered me a late check-in for an additional €50. I accepted, paid the fee, completed the online check-in process, and received confirmation. However, after all of this had been agreed, they suddenly changed their position and refused to allow me to check in at all.
What makes this even more frustrating is that the reason given for the €50 charge was supposedly to keep a staff member on duty for an extra two hours. In reality, the check-in process required no staff interaction whatsoever. The key was simply being left in a lockbox a short distance from the property, meaning no member of staff was needed to meet me or hand over the keys. The explanation for the charge was therefore misleading at best.
The property also advertises a “24-hour front desk,” which clearly was not the case in practice.
I had booked a four-night stay, yet the property wouldn’t even allow me to check in the following day and refused to refund any portion of my booking. As a result, I was forced to find alternative accommodation at my own expense.
Booking.com’s handling of the situation was equally disappointing. The day before my arrival, I contacted their customer service team and explained that I had written proof of the late check-in agreement. On a recorded call, I was advised to travel to the property as planned and, if I was unable to gain access, to contact Booking.com and they would arrange alternative accommodation.
Following that advice, I continued with my travel plans. However, upon arriving at the airport, the property contacted me to say that I would only be allowed to check in before midnight. I immediately called Booking.com again and spoke with a different representative, who gave completely contradictory advice. This time, I was told not to go to the property because Booking.
Worst experience I’ve had with Booking.com in over a decade of travel. Avoid this apartment and management company at all costs.
Before my arrival, the property offered me a late check-in for an additional €50. I accepted, paid the fee, completed the online check-in process, and received confirmation. However, after all of this had been agreed, they suddenly changed their position and refused to allow me to check in at all.
What makes this even more frustrating is that the reason given for the €50 charge was supposedly to keep a staff member on duty for an extra two hours. In reality, the check-in process required no staff interaction whatsoever. The key was simply being left in a lockbox a short distance from the property, meaning no member of staff was needed to meet me or hand over the keys. The explanation for the charge was therefore misleading at best.
The property also advertises a “24-hour front desk,” which clearly was not the case in practice.
I had booked a four-night stay, yet the property wouldn’t even allow me to check in the following day and refused to refund any portion of my booking. As a result, I was forced to find alternative accommodation at my own expense.
Booking.com’s handling of the situation was equally disappointing. The day before my arrival, I contacted their customer service team and explained that I had written proof of the late check-in agreement. On a recorded call, I was advised to travel to the property as planned and, if I was unable to gain access, to contact Booking.com and they would arrange alternative accommodation.
Following that advice, I continued with my travel plans. However, upon arriving at the airport, the property contacted me to say that I would only be allowed to check in before midnight. I immediately called Booking.com again and spoke with a different representative, who gave completely contradictory advice. This time, I was told not to go to the property because Booking.
10 / 10
lovely stay
The apartment itself was lovely. On a nice quiet street a short walk from the centre. As we were two sisters traveling together, it was important that we felt safe, which we did. The apartment had everything you might need, two double beds (one being a sofa bed), table, kitchen and bathroom. I noticed some comments about the ladder to the double bed, while I didn't find it too bad at all, I could see that if you were less able it could be quite disconcerting especially if you were having to get up and down it in the dark, but I personally had no issue with it.
My sister is Ceoliac and there were lots of places near by where we could get food, for example it was a two minute walk away from a great gluten free bakery. Nicolò was also eager to give us advice and recommendations on this.
Overall we had a really lovely time and would definitely come back :)
nothing
2 / 10
Pessimo
Il soggiorno non è stato dei migliori.
Sicuramente c’è stata qualche negligenza da parte mia nel non aver letto le condizioni della struttura (in particolare l’assenza di aria condizionata).
Sono rimasta abbastanza delusa dalla pulizia dell’appartamento: il ventilatore era pieno di polvere, idem il soppalco dove era presente il materasso; negli asciugamani abbiamo trovato dei peli; nella doccia c’erano dei capelli; per non parlare delle ragnatele e delle macchie presenti nei muri.
Luce presente solo in bagno e nel soppalco dove c’è il “letto”, non funzionante invece nella zona della cucina/divano.
Peccato!
Deludente in particolare per il rapporto qualità prezzo.
Mi dispiace
Support génial à l'arrivée pour pouvoir se diriger et trouver le parking et l'appartement
10 / 10Outstanding·Dec 2024
The apartment itself was lovely. On a nice quiet street a short walk from the centre. As we were two sisters traveling together, it was important that we felt safe, which we did. The apartment had everything you might need, two double beds (one being a sofa bed), table, kitchen and bathroom. I noticed some comments about the ladder to the double bed, while I didn't find it too bad at all, I could see that if you were less able it could be quite disconcerting especially if you were having to get up and down it in the dark, but I personally had no issue with it.
My sister is Ceoliac and there were lots of places near by where we could get food, for example it was a two minute walk away from a great gluten free bakery. Nicolò was also eager to give us advice and recommendations on this.
Overall we had a really lovely time and would definitely come back :)
nothing
10 / 10Outstanding·Dec 2024
Appartamento molto pulito e ben attrezzato, situato in una posizione comoda per esplorare Milano. Il personale è stato disponibile e cordiale. L’ambiente era confortevole e accogliente. Consigliato per chi cerca un soggiorno tranquillo in città!
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ArtStay Apt Porta Romana Parking 3th floor no lift. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ArtStay Apt Porta Romana Parking 3th floor no lift pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ArtStay Apt Porta Romana Parking 3th floor no lift?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
ArtStay Apt Porta Romana Parking 3th floor no lift
7Good
(66 Ratings)
"The apartment itself was lovely. On a nice quiet street a short walk from the centre. As we were two sisters traveling together, it was important that we felt safe, which we did. The apartment had eve..."
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Milan
Ratings and reviews
7 / 10
Good(66 Ratings)
100% verified reviews
9 / 10Outstanding·Mar 2026
Support génial à l'arrivée pour pouvoir se diriger et trouver le parking et l'appartement
10 / 10Outstanding·Dec 2024
The apartment itself was lovely. On a nice quiet street a short walk from the centre. As we were two sisters traveling together, it was important that we felt safe, which we did. The apartment had everything you might need, two double beds (one being a sofa bed), table, kitchen and bathroom. I noticed some comments about the ladder to the double bed, while I didn't find it too bad at all, I could see that if you were less able it could be quite disconcerting especially if you were having to get up and down it in the dark, but I personally had no issue with it.
My sister is Ceoliac and there were lots of places near by where we could get food, for example it was a two minute walk away from a great gluten free bakery. Nicolò was also eager to give us advice and recommendations on this.
Overall we had a really lovely time and would definitely come back :)
nothing
10 / 10Outstanding·Dec 2024
Appartamento molto pulito e ben attrezzato, situato in una posizione comoda per esplorare Milano. Il personale è stato disponibile e cordiale. L’ambiente era confortevole e accogliente. Consigliato per chi cerca un soggiorno tranquillo in città!
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$$$$
7Good
(66 Ratings)
"The apartment itself was lovely. On a nice quiet street a short walk from the centre. As we were two sisters traveling together, it was important that we felt safe, which we did. The apartment had eve..."
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Milan
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ArtStay Apt Porta Romana Parking 3th floor no lift. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ArtStay Apt Porta Romana Parking 3th floor no lift pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ArtStay Apt Porta Romana Parking 3th floor no lift?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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