Hotel in Playa del Carmen
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This smoke-free hotel features an outdoor pool, a garden, and a picnic area.
Housekeeping is available on request.
Casa Maca offers 15 air-conditioned accommodations with safes and complimentary toiletries. 32-inch Smart televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
Housekeeping is available on request.
Casa Maca offers 15 air-conditioned accommodations with safes and complimentary toiletries. 32-inch Smart televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Air conditioning
Pool
Non-smoking
Bathroom
WiFi/Internet
Garden
Ironing facilities
Free toiletries
Towels
Safe
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
10 / 10Outstanding·May 2026
Very nice and helpful staff, great location
10 / 10Outstanding·Mar 2026
Wry quite nice friendly staff!!
8 / 10Excellent·Feb 2026
The staff was very friendly and helpful.
Felt safe in Playa del Carmen; will definitely explore again
6 / 10Average·Feb 2026
We truly enjoyed our stay mainly because of the kindness and friendliness of the staff, who were welcoming and helpful throughout our visit. The location is excellent — close to everything, making it very convenient. The air conditioning worked well, the room size was practical, and the Wi-Fi functioned properly. Access to Netflix and other streaming platforms was also appreciated.
However, a few areas could be improved. The cutlery and utensils felt greasy. The refrigerator did not stay cold enough even when set to the highest level, which prevented us from properly storing food and led us to eat out instead. The shower drain was clogged, and there was occasionally a sewage-like odor.
Although the sheets and towels smelled clean, they were stained. We had to request an extra blanket as it was cold at night. The pillows were not very comfortable, and soundproofing could be improved — we could hear surrounding music and neighbors even at normal speaking volume.
Overall, we would return for the location and the quality of service. With a few improvements, the experience could easily be excellent.
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Top rated by guests
8.4Excellent
(46 Ratings)
"Very nice and helpful staff, great location "
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