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Hotel Dieu Nakanobu by Tranova

8.4 / 10

Excellent(185 Ratings)

$$$$

Apartment in Japan

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Nearby attractions

Hiroshi Senju Museum Karuizawa

Reviews

1 / 10

Terrible experience

This property has hotel in its name but it is not a hotel. After you book, you cannot check in. You have to fill in forms and wait for the host to provide you with checkin information. Nowhere in the listing does it say that you cannot check in immediately and need to fill out any forms before. You get that information in your email after you have already booked. I booked this accomodation a few hours before I got there and notified the host the time I would get there. When I got there nobody was there. I called the contact number and I couldn't reach anyone. It was 23:30 at night and I was a woman traveling alone. I was stranded outside in the streets of Tokyo because of these people. Never again. The host refused to accepted cancellation and refund my money. So I will file an official complaint with Booking.com and contact my credit card company for a chargeback. I will never let them keep my money. Update on 24th June 2026: The property's public response stated that they were sorry for my experience and that they would work with Booking.com to resolve the matter. However, despite this public statement, the property has refused to approve my cancellation or refund request. I spent hours on the phone with Booking.com and was informed that they can only issue a refund if the property agrees to it. The property has chosen not to do so, even though I never stayed there, never entered the accommodation, and never used any of its facilities. The property is aware that I arrived around 11:00 PM as a solo female traveler, was unable to reach anyone by phone, and was left outside in the cold and dark streets of Tokyo without access to the accommodation. The property also states in its post-booking email: "For same-day bookings, we may not be able to accommodate your preferred time." In my case, I booked only a few hours before arrival and had already informed the host of my expected check-in time.

9 / 10

Second stay and everything was good again.

Very convenient... close to the station, shops, and restaurants. Great location with easy access to public transportation. Supermarket and convenience stores are nearby.

Everything was good, however more pillows would be appreciated, and a rice cooker would be a nice addition.

10 / 10

I loved my stay here, and would recommend it to others travelling alone. Thank you again! 💖

The location was very convenient, and the area was really nice! It's so close to the station, and not far from Shibuya. Also, the facilities were great and easy to use.

9 / 10

Overall, good value for money, clean and convenient location with nearest station around 4 mins walk.

Good location and with all essential amenities.

No space to open large suitcase and no elevator especially if you have lots of luggage.

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Hotel Dieu Nakanobu by Tranova

Top rated by guests

Hotel Dieu Nakanobu by Tranova Apartment in Japan

Hotel Dieu Nakanobu by Tranova Apartment in Japan

Hotel Dieu Nakanobu by Tranova Apartment in Japan

Hotel Dieu Nakanobu by Tranova Apartment in Japan

Hotel Dieu Nakanobu by Tranova Apartment in Japan

8.4Excellent

(185 Ratings)

"The location was very convenient, and the area was really nice! It's so close to the station, and not far from Shibuya. Also, the facilities were great and easy to use."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10

Excellent(185 Ratings)

Apartment in Japan

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Comfortable Accommodations

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

Heating

WiFi/Internet

Key access

Contactless check-in/out

Fire alarm

Cleaning products

Map of Japan

city location on map

Nearby attractions

Hiroshi Senju Museum Karuizawa

Ratings and reviews

8.4 / 10

Excellent(185 Ratings)

100% verified reviews

10 / 10Outstanding·Sep 2026

とても綺麗で家のように快適に過ごせたこと！

なし

9 / 10Outstanding·Feb 2026

Very convenient... close to the station, shops, and restaurants. Great location with easy access to public transportation. Supermarket and convenience stores are nearby.

Everything was good, however more pillows would be appreciated, and a rice cooker would be a nice addition.

9 / 10Outstanding·Feb 2026

Fajna spokojna okolica, wygodnie.

Brak blatu roboczego w kuchni.

6 / 10Average·Jan 2026

こじんまり、リラックスできた

設備、立地の割にお高いと思えた

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Hotel Dieu Nakanobu by Tranova. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Hotel Dieu Nakanobu by Tranova pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Dieu Nakanobu by Tranova?

We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.

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