Hotel in Puerto Vallarta
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Along with an outdoor pool, this smoke-free hotel has a restaurant and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Casa Dona Susana by Los Arcos offers 42 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
Hotel Casa Dona Susana by Los Arcos offers 42 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
TV
Bathroom
Balcony/Terrace
WiFi/Internet
Beach access
No pets allowed
Garden
Ironing facilities
Free toiletries
Towels
Safe
Hairdryer
Map of Puerto Vallarta
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jun 2026
Rooftop pool and added breakfast.
10 / 10Outstanding·Jun 2026
Terrific stay at Casa Dona Susana as always. Lovely room and service at the property and at Los Arcos. It’s always my go-to hotel and resort.
8 / 10Excellent·Jun 2026
The hotel was lovely, the pool fantastic, due to low season there was no service to get your drinks or snacks, we paid for All inclusive, so if you need water , drink or anything you have to go down to their sister property Los Arcos and get it yourself, the dinner buffet is a hit and miss, we ended skip it and going out to dinner since there is so many restaurant around the property.
Overall was good experience, if I go back? Not sure maybe I explore another all inclusive.
6 / 10Average·May 2026
It would be better if toothpaste and other toiletries are provided.
$$$$
Top rated by guests
8.6Excellent
(1,002 Ratings)
"Rooftop pool and added breakfast."
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