Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Unpleasant stay
TV with Netflix: The inclusion of Netflix on the TV was a nice touch.
Location: The replacement property was on the same street as original booking, keeping our travel itinerary on track.
Unacceptable Communication & Service: The host ignored all our messages regarding check-in and amenities for months after we booked in July. It took 6 contacts with Booking support just to receive a response two days before our trip. Even then, my questions were ignored, and we were abruptly informed of a issue with the original apartment.
Last-Minute Switch: We were moved to a smaller unit with a kitchenette inside the bedroom without being shown alternative option beforehand—we had to request details ourselves to ensure it was usable.
Difficult Check-in Process: Upon arrival at the pre-agreed time, the host was again unresponsive, forcing us to call directly to receive self check-in instructions.
Missing & Unfulfilled Amenities: Promised complimentary items (snacks, wine, coffee) were not provided initially. After reporting this, coffee and wine were left in a bag outside, but no snacks were included. Essential toiletries were completely missing, including hand soap, body wash, and shampoo.
Noise & Light Issues (Bedroom Shutters): At the top of the bedroom, there were high shutter doors/windows leading toward the floor above that couldn't be closed completely. This let light straight into the room at night and allowed us to hear the upstairs neighbor talking loudly until almost 2 AM.
Lack of Maintenance & Cleanliness: Kitchen cutlery was dirty and had to be washed before use. The dining table was unstable, the shower doors could not close properly (resulting in a flooded bathroom floor after every shower), and the bedroom's top windows did not fully shut, allowing light and excessive noise from upstairs guests late into the night.
Inadequate Facilities: Only half a roll of toilet paper was provided for the entire stay.
Overall: The host demonstrated a complete lack of professionalism, responsiveness, and care for guest comfort, resolving critical issues only when heavily pressed by Booking customer support.
10 / 10
It was a pleasant stay at this apartment
Really nice apartment with kitchen and private bathroom. Good location
9 / 10
Nice area , clean, comfortable
Everything was clean and all the amenities are available like iron,fridge,hair dryer etc. The bed is very comfortable and the TV is nice. The area was also nice and clean with two parks very close and PT also very close
It’s bit far away from the city center, although the pt is good and two bus stops and one tram stop are very close , you surely need minimum 30 mins to get to the center. But that was okay for us, depends on the experience you want to have, local or touristic
9 / 10
Nice apartment, very nice host :)
The host was really, really lovely and went out of her way to make sure we were comfortable :)
estaba bien en general, el apartamento tiene buen gusto estético y está en una zona llena de comercios y vidilla
pero estaba bastante sucio....
10 / 10Outstanding·May 2026
Really nice apartment with kitchen and private bathroom. Good location
10 / 10Outstanding·May 2026
Un sitio muy agradable y confortable 100%!
Quizá un poquito alguna zona del barrio, pero nada a destacar, bien!
5 / 10·Oct 2026
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Az érkezés napjáig nem válaszoltak semmilyen megkeresésre. Az érkezés reggelén kaptam egy üzenetet, hogy csőtörés volt a lakásban ezért ott nem tud fogadni de kapunk helyette egy másikat. Az jóval kisebb volt és nem igazán komfortos. Kommunikálni nagyon nehezé volt, órákkal később válaszoltak a megkeresésre csak, nem adtak pontos információt a bejutássál kapcsolatban és órák teltek el mire sikerült elfoglalni a szállást. Én nem ajánlanám.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Charme and Cozy Apartment 3 Km away from Duomo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Charme and Cozy Apartment 3 Km away from Duomo pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Charme and Cozy Apartment 3 Km away from Duomo?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Cleaning products
Map of Milan
Ratings and reviews
8.2 / 10
Excellent(106 Ratings)
100% verified reviews
7 / 10Good·Sep 2026
estaba bien en general, el apartamento tiene buen gusto estético y está en una zona llena de comercios y vidilla
pero estaba bastante sucio....
10 / 10Outstanding·May 2026
Really nice apartment with kitchen and private bathroom. Good location
10 / 10Outstanding·May 2026
Un sitio muy agradable y confortable 100%!
Quizá un poquito alguna zona del barrio, pero nada a destacar, bien!
5 / 10·Oct 2026
-
Az érkezés napjáig nem válaszoltak semmilyen megkeresésre. Az érkezés reggelén kaptam egy üzenetet, hogy csőtörés volt a lakásban ezért ott nem tud fogadni de kapunk helyette egy másikat. Az jóval kisebb volt és nem igazán komfortos. Kommunikálni nagyon nehezé volt, órákkal később válaszoltak a megkeresésre csak, nem adtak pontos információt a bejutássál kapcsolatban és órák teltek el mire sikerült elfoglalni a szállást. Én nem ajánlanám.
$$$$
Top rated by guests
8.2Excellent
(106 Ratings)
"Really nice apartment with kitchen and private bathroom. Good location"
Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Milan
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Charme and Cozy Apartment 3 Km away from Duomo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Charme and Cozy Apartment 3 Km away from Duomo pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Charme and Cozy Apartment 3 Km away from Duomo?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
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