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About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Outdoor Cooking
Family friendly
Ironing facilities
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Vietnam
Available Rooms
Ratings and reviews
9 / 10
Outstanding(70 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Serena Tam Coc Hotel is in a great location, very close to Tam Coc. It’s only about a 7-minute walk to Tam Coc Boat Station, with plenty of restaurants, cafés, massage shops and other conveniences nearby.
The staff were extremely friendly and helpful. He recommended some beautiful places to visit and even helped me book my bus tickets. He was also very quick to respond to my messages whenever I needed help.
The bed was soft and comfortable, and the room was very cozy and relaxing. I really enjoyed my stay here and would definitely come back again!
9 / 10Outstanding·May 2026
Stay dates: April 10–14, 2026
Room type booked: Double Room
1. Location & Accessibility
The hotel is located about a 20-minute walk from central Tam Coc, where most restaurants and bars are concentrated, although there are still quite a few located around the hotel. The walk is pleasant and safe along a main road with a dedicated path. It was easy to find, and the area felt secure even when walking back in the evening. While not right in the middle of the action, the distance was perfectly manageable. Guests staying in a double room get free bicycle use, which is a nice perk if you want to explore faster.
2. Check-in / Check-out Experience
Check-in and check-out were smooth and straightforward. The restaurant contacted me before arrival and staff were very responsive to messages. Reception staff were friendly and helpful.
3. Room Quality & Comfort
The room was really clean upon arrival. We had a large, spacious room with a big, comfortable bed. The air conditioning worked very effectively. The view from our window looked directly over the pool area. Lighting was good, and the mirror was conveniently placed right next to a plug socket — perfect for using hair dryers or straighteners. We didn’t request daily housekeeping (you have to ask for it), which actually suited us fine as it gave more privacy.
4. Bathroom
The bathroom was bright with excellent lighting. The mirror featured adjustable tap lights so you could change the light tone, which was a thoughtful touch. The shower was strong and enjoyable, though the bathroom does get quite wet (typical for wet-room style). Good quality toiletries were provided.
5. Facilities & Amenities
The pool area was lovely — small but very well maintained, clean, and relaxing. Wi-Fi was fast and reliable with no issues.
I would happily stay here again if we return to Tam Coc. Great for those who don’t mind a short walk to restaurants and prefer a quieter location.
Breakfast - We only tried breakfast once as we didn’t particularly enjoy it. There was nothing wrong with it, it just wasn't to our taste. So we ate out for the rest of the stay. This was not an issue for us as we like trying new food and happy for the walk in the morning.
10 / 10Outstanding·Feb 2026
The amenities and the room was amazing
6 / 10Average·Mar 2026
Fijne kamer, goede locatie en personeel is vriendelijk!
Hygiëne was niet geweldig.. het is een vrij nieuw hotel dus we dacht dat dit wel in orde zou zijn. Helaas werd de kamer ook niet in orde gemaakt of werden er nieuwe handdoeken gebracht.
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