The house was very cozy, felt like an actual home. The house was spacious and everyone was comfortable.

Nothing to complain about.

Everything and the hospitality was phenomenal

The fact that we had to wait 30 Minutes each time to get back in because the other side was broke

*Positive aspects:* • Spacious house with a good room layout. • Convenient parking. • Well-equipped kitchen, including refrigerator, stove and oven. • Good air conditioning system. • Washing machine, dryer and ironing facilities. • TVs. • Excellent location.

Beds and mattresses: Poor-quality mattresses that significantly affected our comfort. • Towels: Only one set of towels per guest was provided for a 15-day stay. The towels were also small and of poor quality. • Dining area: The dining table only seats six people, although the property accommodates up to 11 guests. We were a group of 10. Both the table and chairs were of very poor quality, looking more like outdoor furniture. • Kitchen stools: Old, unstable and in need of replacement. • Kitchen supplies: Only two sets of drinking glasses were available. We had to purchase disposable cups. *Major concerns* regarding the host and the rental conditions: Our biggest concern was the way the host handled certain rental conditions and additional charges. First, the host required us to sign a separate rental agreement that had never been disclosed before we paid for the reservation. After signing it, we received offers for additional services outside the Booking.com platform, which we consider inappropriate and inconsistent with the platform's recommended booking procedures. Additionally, we were charged an extra USD 200 as a kind of security deposit. Access to the gated community is managed through its own mobile app. However, only one access authorization was provided for our entire group. This caused considerable inconvenience for the other guests, who had to contact the security gate every time they entered. Given the language barrier, this frequently resulted in delays and queues at the entrance. The most serious issue occurred after checkout: The host claimed that one of the mattresses had been stained with blood and deducted USD 150 from the USD 200 security deposit. We acknowledge that we did not inspect the mattresses individually at check-in. However, we questioned how a blood stain could have occurred on the mattress without leaving any marks on the bedsheets.