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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Pessima esperienza!
Nulla perche l'hostess all'ultimo momento ha annullato la prenotazione. Abbiamo contattato per sapere spiegazioni e ciparlava di un altro host ....insomma motivazioni senza senso....poco affidabili! Abbiamo dovuto cercare altre soluzioni pagando ulteriormente. Mai più!!!!!
Il comportamento dell'host
1 / 10
Comportamento vergognoso, per fortuna esiste booking
Mi è piaciuto non dover incontrare questi individui
Circa due ore prima del nostro arrivo a Milano abbiamo chiamato l’host per organizzarci con il check-in, avendo una prenotazione già confermata tramite Booking.com.
Con nostra enorme sorpresa, ci è stato detto che la cifra della prenotazione era, a detta loro, troppo bassa e che quindi non ci avrebbero dato l’appartamento, a meno che non avessimo cancellato la prenotazione su Booking.com e pagato direttamente in contanti.
Abbiamo ovviamente rifiutato. Una richiesta del genere è un comportamento gravemente scorretto, disonesto e da miserabili disperati: invece di rispettare una prenotazione confermata, hanno preferito lasciarci senza alloggio mentre eravamo già in viaggio, solo perché il prezzo non gli conveniva più.
La dinamica è stata surreale: alla prima chiamata la persona sembrava non sapere nemmeno della prenotazione, poi ci ha fatto richiamare da un certo “Pio”, indicato come host. Questo inizialmente ci ha chiesto se volessimo prenotare per la sera stessa. Quando gli abbiamo fatto presente che avevamo già una prenotazione confermata, ci ha richiamato poco dopo proponendo il pagamento in contanti fuori piattaforma. Al nostro rifiuto, ci è stato comunicato che l’appartamento non ci sarebbe stato dato.
Risultato: quattro persone lasciate senza casa a Milano a poche ore dall’arrivo. Abbiamo dovuto contattare l’assistenza Booking.com, perdere tempo, cercare una nuova sistemazione in emergenza, sostenere costi aggiuntivi non previsti e attendere rimborsi per un problema causato esclusivamente dalla struttura.
Il giorno seguente abbiamo chiamato per chiedere spiegazioni, ma ci hanno riattaccato in faccia, dimostrando ancora una volta totale mancanza di serietà, educazione e capacità di assumersi le proprie responsabilità.
Non affidatevi a questa struttura. A nostro avviso il proprietario/gestore ha agito in modo scorretto, inaffidabile e in palese malafede nei confronti di clienti che avevano una prenotazione regolare.
4 / 10
Soggiorno di due notti per tre adulti
Appartamento nuovo, luminoso, silenzioso.
A tratti, uno dei due gestori (senza nome, non si sono presentati) con cui ci siamo interfacciati telefonicamente ha provveduto, in parte, a rimediare alle diverse mancanze da subito riscontrate.
Check-in ritardato, accoglienza inesistente, pulizia molto superficiale, non ci sono stati portati né l'asciugacapelli né una coperta (uno dei due letti era provvisto solo di lenzuola), mancanza di cura e affidabilità. Abbiamo avuto l'impressione di esserci imbattuti in gestori improvvisati.
1 / 10
il peggior soggiorno della mia vita
niente
il peggior soggiorno della mia vita, le recensioni sono di sicuro false. appartamento completamente sporco, letti non rifatti, cibo scadente nel frigo e nei ripiani della cucina. no carta igienica, no phon, no acqua, non c'era niente. assolutamente da non consigliare
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Valbrona Apartments Milano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Valbrona Apartments Milano pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Valbrona Apartments Milano?
We found 8 amenities for this rental. This includes free parking, air conditioning, non-smoking, heating, and family friendly.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Milan
About this apartment rental
Comfortable Accommodations
Amenities
Free Parking
Air conditioning
Non-smoking
Heating
Family friendly
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Valbrona Apartments Milano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Valbrona Apartments Milano pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Valbrona Apartments Milano?
We found 8 amenities for this rental. This includes free parking, air conditioning, non-smoking, heating, and family friendly.
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