Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
4 / 10
Good location, but beware of the host
The property is spacious for a studio and is located in a really lovely part of town - right next to the School of Leather.
1. There was confusion around the booking as both flats were initially advertised as one, so be careful when booking. I highlighted this to the host and he changed it right after my stay.
2. The flat I had booked did not have a washing machine, as advertised. On arrival, it was quite unpleasant as I had purposely booked this flat thinking it had one. I mentioned to the host but instead he just offered to take my clothes to the laundromat which I did not feel comfortable with.
3. Pre-arrival, I received a lengthy email mentioning that since my booking was last minute, I had to “collaborate with the host” and “keep him updated throughout the day” about my arrival. I don’t understand this kind of communication as if the property is advertised as available, it should be available on the day of booking.
4. The host was the worst part of the stay and I feel I should write this to protect other solo female travellers. When I arrived and raised my concerns about the property not having a washing machine and not looking as advertised, the host became very unpleasant and aggressive and said he will cancel my booking and refund me. I found that very strange and uncomfortable as I was travelling to Florence on my own and did not know how I could make any other arrangements at a last minute. Looking back, I should have left straight away as the whole stay I felt very uncomfortable and anxious about something potentially happening to me. During the conversation, I finally accepted the room and said I will stay whilst opening the door to let him out. The host then shouted at me asking why did I open the door. Honestly, this was a nightmare that I would not wish upon anyone. I did not have any further communication with him and he offered a 1 hour late check out but to be honest I would never come back to this place and don’t recommend anyone staying here.
5. The bed was quite uncomfortable and squeaky. There was constant noise from people slamming the outside door.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at "DIVINA Maison grand" & "DIVINA Maison petite". For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is "DIVINA Maison grand" & "DIVINA Maison petite" pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at "DIVINA Maison grand" & "DIVINA Maison petite"?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Florence
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key access
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at "DIVINA Maison grand" & "DIVINA Maison petite". For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is "DIVINA Maison grand" & "DIVINA Maison petite" pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at "DIVINA Maison grand" & "DIVINA Maison petite"?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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