SureStay Hotel by Best Western New Braunfels
About this hotel
Located in New Braunfels, this attractive hotel for $61 per night is a great choice for your next trip. SureStay Hotel by Best Western New Braunfels is situated in New Braunfels, within 4 km of Comal Park and 5 km of Schlitterbahn Waterpark Resort. This 3-star hotel offers free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of New Braunfels, TX
Reviews
3.1/5.0
Average(133 Reviews)
100% verified reviews
1.0
Not much
People next door had young kids screaming and playing outside until late, then the smoked weed and our room smelled like it, so we asked to move to another room. Our new neighbors had a dog and it started barking at 07:30 am and woke us up we couldn’t go back to sleep!!!
4.0
The front desk staff working nights was very kind. Beds were comfortable.
Very old dirty carpets, sink faucet was broken and only had scalding hot water, shower had holes and shower head coming off, black/brown hand prints on the shower walls, VERY loud guests above and beside us with very loud music, banging on doors for 30+ minutes and screaming, party happening above us. Definitely not worth the $200+ per night.
1.0
Nothing
The fact that I was charged double what the room cost ontop of the room alreadt being overpriced as is and the whole work staff were very arrogant and rude even though none of them knew what they were doing
10.0
The room was much larger than expected and the beds were and pillows were large and very comfortable. The staff was very helpful and friendly.
The pool closed at 10:00 p.m. which was just as we were beginning to unwind.
5.0
The rooms weren’t very clean the night manager was rude
7.0
clean and comfortable beds. friendly staff.
No breakfast. well 1 day they had waffles, old fruit, coffee
1.0
N/a
Horrible place, horrible service
9.0
The beds were awesome and having 4 pillows per bed was great
No microwave in the rooms. Having 5 kids a microwave would be nice
6.0
decent stay,
breakfast was weak
3.0
Not Much.
Sketchy.
9.0
I like the pool in front of my door.
There was nothing I didn't like
5.0
The location the breakfeast
They would not come in the room to clean because of the dog which was in a kennel have never stayed in a pet Freind Lu hotel that would not come in and clean
4.0
Washer/dryer
They charge you a $50 fee to check in before 3:00 pm. Place is dirty.
8.0
The staff was very helpful the room was spacious
5.0
The staff was nice and friendly.
The refrigerator and microwave was good.
The bed was very clean and comfortable.
The couch was very old, outdated and uncomfortable.
The shower head was broken; wasn't able to take a shower.
Breakfast was not plentiful.
7.0
They should serve more like an early breakfast (eggs, sausage, bacon, biscuit) Not just coffee and sweet. but overall I would rate it as okay.
I do not have any to say that I didn't like.
10.0
Location was great for us and where we were going, rooms were clean, staff was super helpful! I was leary due to bad reviews but it was great
5.0
Fair-
Air conditioner in room was not good
6.0
Breakfast was terrible
1.0
staff
shower was broken, room was dirty.
4.0
that it was cheap and had a room available on short notice.
the smell, the dirty carpet, the struggling ac, the dirty restroom.
5.0
Hotel location to major traffic.
Restricted to upstairs room ONLY (no elevator) and suspiciously only offered a 1st floor room for an extra "fee" (not specified on their room rates info ANYWHERE).
No microwave
10.0
Courteous and clean. Breakfast was ok
Nothing
FAQs
How much does this hotel cost compared to others in New Braunfels?
The average price for a rental in New Braunfels is $212 per night. This rental is $151 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western New Braunfels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western New Braunfels. Enjoy the water!
Is SureStay Hotel by Best Western New Braunfels pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SureStay Hotel by Best Western New Braunfels?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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