Location

Front desk staff…They could have been friendlier/nicer. The only exception was a young lady name Tiffany. She was very nice and assisted us with food choices. Also, no room service and I paid almost $1500.00 for 4 nights . I will visit Savannah again , but not the hotel.

Overall, the room was great. Comfortable and clean. The kitchenette was helpful to have. Breakfast was good and the staff was helpful and kept the dining area stocked and clean.

The room king suite description detailed a dining area, but we only had a desk and not a full table for our family. Also, it was classified as a river room, but you could barely see the water over the parking lot. The valet parking situation isn't ideal as the small road leading to the front of the hotel is quickly blocked as people wait to drop off or receive their cars, but the staff worked as quickly as they could and were pleasant.

The rooms were spacious and clean, my favorite room were the river fronts with balconies very large with two desks and televisions, full size refrigerator in all-of there suites as well as the roof top pool with a bar that opened at noon-11pm; the location was perfect especially after some strolling along the river front due to the fact this hotel has a secluded feel but in a few steps to the left you’ll find everything, and yes, there were other hotels in the crowded areas but none of them where as nice and as relaxing, this hotel is huge and they were booked solid my whole stay but the way it is set up and where it is located I didn’t feel smothered by large crowds at all in any area and the aura of the hotel was relaxed, but safe. I went to Home wood alone as a woman and am not techno savvy but I was craving Chinese food and was not familiar and did not have the app for DoorDash, I did have the Uber app, however, and the front desk help me to get the Uber driver to take me where I wanted to go, the gentleman that was working at the front desk with the two lovely ladies, and I will mention their all of their names later, but a man that was working there named Ty knew I was nervous about going there because it was late and it was dark and the area that I was getting the Uber to. It was a little risky so because he saw I was fearful about getting the Uber back and it was very late and dark and not along the historical river front offered to walk me back after I was finished eating (it wasn’t a short walk) he went above and beyond his duties of employment and at this time off the clock) he was so nice and respectful that I teared up a little because of my appreciation and the man did this with no benefit for him what so ever, (I’m sure after a long busy day he just wanted to go home but he took time out his own Tito do this. I can’t say anything but good about Home Wood Suites I left there two days ago and am looking forward to going back soon.

I like the property , I would have liked to have had room service of breakfast and dinner only because I’m not acquainted with DoorDash.

Great location. Comfortable room, Fun rooftop bar.

Nothing

Kitchen staff was great and all around staff was ok but when we had any problems or issues then they turned to so what nothing we could do

Didn’t like the fact our room was infested with bugs I don’t know what kind but I know my newborn grand baby was infested with them and had bites all over his body and they did nothing to help said we couldn’t prove it was from the hotel. Like oh man hold on I’m a lying trash that just wants free stuff or at most a different room poor poor staff should be sued

Everything was wonderful. The room was huge The view was awesome The staff was friendly and helpful. I'm definitely coming back!!!

They were doing construction next door, and a few renovations were going on in our hotel.....

Management.

Excellent breakfast!

No construction.