During check in the front desk women sat on her phone for a few minutes then acknowledged I was standing there. I gave her my ID and CC. She says your card declined. I need a different card. Causing a seen. My card did decline as I got a email that the wrong expiration date was entered. No way my card would decline. She finally let me use me card again and it went through. I asked a question about parking and she laughed at my question. Didn’t inform me of the deposit and what was being charged on my card. So rude and condescending. I was in town for a funeral and this experience made it that much worst. Then get to room and dirty cleaning towels on the floor garbage in the trash cans and the smell of cleaning chemicals ( cheap) never left the room and gave both of us a headache. I come to Denver often and will never stay at this hotel again for baseball games or any other occasions.

Staff

Conveniently located by the train station, restaurants and the ballpark. The staff is friendly and responded to our questions and requests promptly.

The neighborhood is a bit shady, but this is not the hotel's fault. Just a lot of homelssness in Denver, unfortunately.

Perfect Hotel for a short city break. Very comfortable and clean rooms. Comfy bed. Close to Union Station - Breakfast Options nearby or in the hotel.

Good location

Service, attention to detail.

Rooms were clean.

Front desk staff were a bit rude to everyone in our party. We asked to have rooms near each other or at least on the same floor, but we all ended up on different floors. The pool area was not clean - the walls of the pool were very dirty.

Clean & great location

Comfortable room, close to downtown and quiet. Friendly, attentive staff.

The cost of parking.

The rooms , service , cleanliness and staff were great.

We had 3 adults and 4 children between 3 rooms. We were given a voucher for the “free continental breakfast “ which was supposed to cover all guest. We get to the restraint attached and they said it’s only for one per room. When we checked out I explained this to the front desk and she said it’s supposed to cover everyone. We had to pay an extra $90 that we thought was included. No one offered anything since were explained that it wasn’t or was included. When we searched for hotels this one one of the items we searched for was an included breakfast.

Clean and comfortable.

Nothing notable about it.

La ubicación y que limpiaron el cuarto los días que nos hospedamos ahí

No tuvimos acceso a wifi, la cortina del cuarto estaba rota y no cerraba por completo, por lo que entraba mucha luz en la noche

location was awesome!..very bright and and comfortable

parking..

Super nice great location for baseball games

Had mixup with bill

The room was nice. It felt safe. Was nice to have a pool.

Valet was the parking option, though the staff was nice and car was sheltered.

The staff was wonderful. All were very friendly and helpful. Central location and an easy place for Uber to pick us up and drop us off.

Outdated rooms. A little on the dirty side. I wish you had a hot tub. I was surprised a Garden Inn didn't offer free breakfast. High price for fewer services. Steep valet prices.

Breakfast was good. The staff was excellent and very attentive.

Close to Union Station and restaurants. Nice hotel.

Massively overpriced breakfast buffet (USD 18 per person for a very, very basic breakfast buffet). Suggest to go outside.

Convenient and modern.

Lack of parking.

Location

N/A

Location was convenient.

There were no towels or soap in the bathroom and when we requested these they were just thrown in the basin.

Was able to do early check in Fantastic location Room was big and clean

Nothing to mention