Perfect location - area not crowded, walking distance to Riverwalk, Mag mile. Room is spacious. Near Target, Walgreens.

My room was not cleaned up as scheduled. Had to make follow-ups.

Tesis eski ve basit döşenmiş.

Kahvaltı alanı ve kahvaltı içeriği kötüydü

La ubicación está muy bien, céntrica y con muchas opciones de restauración y supermercados alrededor.

El mantenimiento de las instalaciones y la limpieza de la zona de desayuno podría estar mejor.

Perfect location. Despite others complainig about breafast, it was ok.

There was nobody cleaning the room during our 6 days stay, even though it was promised.

There are not many choices for breakfast. It’s the least varied breakfast I’ve ever had. But it offers healthy and delicious breakfast.

There are not many choices for breakfast. It’s the least varied breakfast I’ve ever had. But it offers healthy and delicious breakfast.

La ubicación, los servicios, el desayuno son excelentes

Todo estuvo bien

Good location, helpful staff, good price, comfortable rooms

Breakfast start an finish early, and may have more choice. But all was okey.

Personnel accueillant, aimable et souriant. Petit déjeuner copieux et à volonté. Hôtel situé en centre ville et accessible par les transports (métro et bus) centre commercial à proximité et nombreux magasins alimentaires.

Le manque de choix salé au petit déjeuner

Friendly staff

Great location and great staff, clean rooms. And the view from the 15th floor was great!

Low shower pressure. The lobby and breakfast area could be nicer.

ロケーションがいい

清掃に全然こない

Die Hotellage ist sehr gut, Bus direkt vor der Tür, U.Bahn 2 Haltestellen in ,5 Minuten Entfernung

Das Frühstück, Angebot dürftig und schnell vergriffen, Frühstücksraum für die Anzahl der Gäste zu klein.

The room was big, had a lot of space

Beakfast was mid at best, poor variety, awful coffee. They say that after the 3rd day of your stay they clean your room every other day. We were in the second week of our trip and the room wasn't cleaned for 5 days, and when they did after complaining MANY times, they didn't do it fully (microwave was still dirty, didn't add soaps, etc.) The staff don't comunicate correctly, they lost one of our packages, they say that they only are gonna charge X amount for the stay and I get charged more, one of the staff was absolutely rude (was at night) and didn't care about any concern. Even tho the room it's absolutely beautiful and spacious, this are the things that makes you hate your stay. I would not recommend this hotel at all.

The staff were lovely, it was clean, great location and a fairly okay-ish breakfast offering. I would return.

I could hear the clicking mechanics of the elevators. The floor I was on smelled of marijuana - but then, so does the whole of Chicago.

La situación y el desayuno

La limpieza de la habitación en dias alternados o cuando se acordaban

As expected as a good brand. Nice staff and comfortable room.

Beautiful views, the included breakfast was great! Staff were very quick and friendly. Nothing but good things!

No complaints!

Buena ubicacion, familiar, cerca de bus

Habitacion para familia un poco pequeña

落ち着いた便利なエリアにあり、安全で、部屋は広くて快適でした。Queen studio suite with bathtub with sofa bed -Accessible というお部屋を予約しました。角部屋でソファベッドをベッドとして設置しても余裕ある広さで、快適でした。車椅子でも利用できる作りで、バスルームの扉は引き戸でした。 キッチンには冷蔵庫、電子レンジなど一通りありますが、ガス台はありませんので、火を使う料理はできません。朝食に野菜が足りないと感じましたが、近くのスーパーで何でも購入できますので問題ありません。 宿泊日程の変更、アーリー・チェックインにも対応していただきました。ありがとうございました。

小さなことですが、ソファベッド用の羽毛布団が準備されていなかったことです。すぐフロントに電話しましたが、なかなか布団が届かなかったので、フロントに直接お願いに行き、解決しました。

Rotineless clean up the room! Terrible! The breakfast room is terrible!! Very croud all time and the crew aren’t cool!

Ubicación y personal

la atención muy buena. cuarto cómodo y ubicación perfecta

todo muy bien.

Buena ubicación para ir hasta las principales atracciones

Poco espacio y disponibilidad de mesas para el desayuno en relación con el número de habitaciones y turistas

La ubicación

La limpieza

Location was excellent Manager (Andrew?) and Reed at the Front desk were very nice. The guy running the breakfast café were completely overwhelmed with probably 200 people trying to eat breakfast. They were completely understaffed, and it was not their fault. .

Requested three times to have my room cleaned as I was there for three nights, and the most they did was drop off a bunch of towels. I continued to ask, but nobody ever showed up. Isn’t that why we partly pay to be at a hotel?? Furthermore, when it came to breakfast, I got in line at 8:36 AM and did not get through the line until 9:13 AM and all the food was gone. They refused to bring any other food for all the people still waiting in line. I would like a refund for breakfast, since that was included. The guys are running the café we’re understaffed, and it was not their fault but the only people who lost were the people who paid for breakfast and didn’t get it.

The location is excellent.

The breakfast situation is a joke. Area is too small to cater for the amount of people in the hotel. Need to move the waffle ans toasting section to a different area to reduce the ques. Our room also had mould under the bed. We didn't spot it until the last night but very disappointed about that.

It's in Chicago. Staff did check in via text upon arrival. When I spoke with the front desk about a concern, I got a ya sorry.

Breakfast was a complete cluster. The set up was poorly planned, so getting in line was confusion and extremely slow, which caused frustration from many guests. Every morning they ran out of food, and there is not enough seating. Parking is several blocks away, extremely expensive, and not the safest when parking late in the evening.

Muy básico. Magdalenas, pan, cereales, fruta y poco más

CUANDO DESOCUPÉ LA HABITACIÓN EL DÍA 16 DE ENERO, ME HICIERON UN CARGO POR UNOS 125 DOLARES QUE SEGÚN ELLOS ERA POR FIANZA. ¡¡¡ SI YA HABÍA SALIDO!!! . SEGÚN LA POLITICA DEL HOTEL LA DEVOLUCIÓN DE ESTE IMPORTE SE HACE ENTRE 5 Y 15 DÍAS. AÚN ESTOY ESPERANDO LA DEVOLUCIÓN DE LA FIANZA. PERO LO PEOR Y MÁS ME HA INDIGNADO, ES QUE EL DÍA 18 ENERO (YA ESTABA EN MI CASA) ME HACEN OTRO CARGO POR OTROS 130 DOLARES Y QUE SEGÚN ELLOS FUE UN ERROR. HOY ES 27 DE MARZO Y AÚN NO HE RECIBIDO MI DEVOLUCIÓN. SON UNOS SINVERGUENZAS. ME DIJERON QUE EN CINCO DÍAS ME DEVOLVÍAN MI DINERO. CANALLAS WHEN I VACINED THE ROOM ON JANUARY 16TH, THEY CHARGED ME FOR ABOUT 125 DOLLARS WHICH THEY ACCORDING WAS FOR A DEPOSIT. IF IT HAD ALREADY COME OUT!!! . ACCORDING TO THE HOTEL POLICY, THE RETURN OF THIS AMOUNT IS MADE BETWEEN 5 AND 15 DAYS. I AM STILL WAITING FOR THE RETURN OF THE DEPOSIT. BUT THE WORST AND MOST OUTRAGED THING IS THAT ON JANUARY 18 (I WAS ALREADY AT MY HOUSE) THEY CHARGED ME ANOTHER 130 DOLLARS AND THAT ACCORDING TO THEM IT WAS A MISTAKE. TODAY IS MARCH 27 AND I HAVE NOT RECEIVED MY RETURN YET. THEY ARE SHAMELESS. THEY TOLD ME THAT IN FIVE DAYS THEY WOULD GIVE ME MY MONEY BACK. ROADS

업그레이드를 두단계나 받게 되어 좋은 가격으로 매우 크고 좋은 방에 묵었음. 전자레인지, 식기 등이 있어서 너무 좋았음. 중심가에서 조금 떨어져 있다는게 단점일 수는 있으나 충분히 걸어다닐 수 있는 위치임.

실내 온도조절기를 올려도 내부가 춥단 느낌이 많았음. 조식은… 저렇게 할거면 굳이? 라는 생각이 들 정도로 형편없음.

The view was nice.

Upon arrival, we were given the wrong room keys and entered the room of some strangers who were made very uncomfortable. The hotel did nothing to really solve the issue, to compensate us for this unpleasant experience, or to do anything proactive to try to right this wrong. Additionally, even though my guests payed extra early check-in, the room was poorly prepared and lacked basic items such as conditioner and a hot plate .

La ubicación. La limpieza. El asesoramiento del personal. Las amenities. La habitación y el desayuno muy bueno. El check out rápido.

Que limpien recién al 2 do día la habitación.

Spacious room with good amenities. Location is also very good.

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