Loved the majority of staff very helpful apart from the odd restaurant staff who were the polar opposite and absolutely awful, especially at breakfast on 12th may

Breakfast staff. Decor is a little tired. Room was way too hot. Bed wasn't too comfortable. I was charged 3 times for just two electronic items for WiFi access

The reception area is where I stayed most of the evening

Bathrooms need urgent upgrade the rooms smell damp. I’m here every weeks for one night for the next year and currently stayed in 4 different rooms all with the same problem.

Good location close to motorway

Room could do with a few soft furnishing to brighten them up a little (eg cushions)

Lovely place to stay nice to relax

Nothing wrong was great hotel

We left early and booked elsewhere Very disappointed

Felt parking and leisure centre admission should be in the cost

Not a lot to be honest, location possibly

Room dated and worn out. Smelly damp smell in bathroom. Old customer glass in corridor. No usb or mains socket near bed. A friend of mine joined me for a drink and didn’t see the sign and got a 60 parking fine ruined our friendship. Phone worked fine outside as soon as you get in no connection ( possibly a blocker being used forcing you to buy wifi) and even that didn’t work. Far too many security staff sitting around on sofas making the feel of the place uncomfortable. And you wouldn’t dare complain!

Location food hotel staff excellent

Security thought they were working at a nightclub and not very helpful I wandered along another corridor and I'm sure it was asylum alley with all doors open and bins outside with a security guard in the corridor sat down 👀