The Reef Hotel Casino Cairns - Handwritten Collection

The spacious room and very comfortable beds

The pool area. Just basic one

Very convenient location to the Marina and centre of town, shops etc

The room was nice and clean but not immaculate. The grout in the shower is starting to turn dark with built-in mould in a couple of spots. Dust in the corners in the toilet and hair

Very good proximity very clean friendly staff, good food and service

Not much

Staff were exceptionally friendly & helpful . Good location - close to everything - but also nice & quiet . Very clean . It was nice to have the Casino where there was live entertainment most nights - which was fun !! Rooms were very spacious & beds were comfortable.

This is NOT a 5 star hotel! Although the rooms are spacious & clean - they are VERY old & in desperate need of an upgrade ! Carpets were stained & shutters all needed replacing BADLY ! Also - the TV was very small & dated. The swimming pool area is quite nice - however the spa pool was cool (not warm ) and the Sauna is outdated & needs replacing . We did NOT feel that this hotel represents good value for money & we were very disappointed as this was going to be a little 'treat ' for us ! Based on the above we would not recommend this Hotel & will not be staying here again ! It is definitely time for a MAJOR refurbishment- or - the cost per night should be lowered to reflect the standard.