Central location

First morning for breakfast had to ask for a cup of tea they weren’t very attentive

exceptional breakfast staff was very helpful and polite we were upgraded to a studio as the hotel had no twin rooms available at no extra charge

everything was great

Fabulous room in an excellent location for all the theatres. This was our second time staying here and it certainly won't be our last. I highly recommend. Breakfast was delicious and our room was really big with a large double bed and big (very comfortable) pull out sofa bed. Everywhere we wanted to go was within walking distance and the staff were all very friendly.

Can't fault this hotel, our stay was perfect.

Great location, friendly staff, a lovely spacious room and very clean.

L’emplacement, le petit déjeuner, le service

Les chambres sont un peu vieillotte par rapport aux lieux commun, il n’y a pas de TV connectée

Location was excellent

Would rate more 4 star -

Easy to find, quiet, perfect temperature, amazing breakfast, very attentive staff, very easy check out and check in. Wonderful views from window. Fantastic shower. Super comfy bed. Nice gym. Affordable if going cheapest room and still spacious.

The room was a little too hot at first. There was chewing gum on the floor of the room. The TV was a little small. The bottles could have been more sustainable. Window cleaning happened at 8am. There was a £100 deposit for the room.

La ubicación es muy buena, las habitaciones eran cómodas pero muy diferentes a las fotografías que muestran, el cuarto estaba limpio pero un poco viejo.

Las habitaciones eran viejas y no coincidían con las fotografías de la pagina.

Ótimas instalações. Bom quarto, ótima cama, banheiro excelente. O atendimento da equipe foi excelente. Definitivamente recomendo

Sem ressalvas

Staff were welcoming and accommodating throughout. The whole stay as a family was fantastic.

Could not name one thing. Perfect location.

Zentral

Zu weiche Matratzen

Läget är super!

Rummet har sett sina bästa dagar - slitet men rent.

Location was excellent

The rooms are dated could do with refurbishing

the location and the staff were more than helpful and friendly, especially Hashem, Ali, and Daniel from the concierge

the room was cold even with the heater on. Windows were not sealed and allowed cold air inside.

This hotel is in a great location for central London

The bedrooms are now looking very outdated and are in need of refurbishment black mastic around the bath and i must say probably the most uncomfortable hotel bed i have stayed in

Location Staff attentive Comfortable suite TVs and room service amazing

N/a

The location is amazing. Staff are very friendly and supportive. The team at the resturant are all amazing and very friendly specially Sonia.

The hotel furniture is a bit outdated and needs refurbishment.

Breakfast very good

Somewhat expensive for a Canadian

Perfect location

Location

No beer on tap

The lobby was lovely, staff were welcoming and friendly.

The bathroom in our room was very dated and unclean. The sink was not draining nor the bathtub. The room was disappointing for the price paid, even with the upgrade of a room with a view unfortunately.

Very central Nice view

The AC stopped working, and blew nothing but hot air, they said they were going to bring some fans for us, but never brought any. The 2nd to last day there was a puddle under in the carpet next to the door. Most likely from the AC, so we ended up walkinh with shoes inside the room. Tldr; Little helpful staff when there was a problem with the room

La ubicación , habitaciones amplias y limpias

Limpeza, atendimento dos funcionários, localização. Lençóis e toalhas qualidade

Falta uma atualização dos quartos

Geweldig ontbijt en prima kamers

Nvt

Location and breakfast

Lift and door passes not working. Invoice to be e mailed… still waiting

The bed was amazing , the staff could not have done more they were so helpful & friendly. It was smack in the middle of everything, not that you would know it was very quiet in our room

Decor a little tired in our room , but it was clean

great location Junior Suite was roomy.

no vehicle access to get dropped off or picked up, our driver couldn't find way in to hotel so we had to carry our bags for 200 metres to reception. Maintenance in the room was very poor, squeaky doors, large scuffs on walls from lounge chairs, coffee machine leaking, No inroom info for room service, phone had bad static, No Mini Bar but was advertised as having one,

במרכז,נגיש ובטוח

Die perfekte Lage in Stadtzentrum. UBahn Station direkt aus Heathrow erreichbar und nur wenige Meter zu Fuß zum Hotel. Viele Sehenswürdigkeiten in wenigen Minuten erreichbar. Das Frühstück war für die englischen Verhältnisse sehr reichhaltig. Viele Speisen können auf Wunsch vorbereitet werden.

Great location, great breakfast

The rooms need to be updated , the rugs need to be changed or put in a complete different flooring.