I will never go this hotel again.!

The staff in the reception was really rude. They try to sell us another addirional room because of my 7 years old child, which we did not even ask additional bed or anything. They charged me 60 euros just for her.

Place and facilities

The breakfast was the same every day, for 4 days, nothing changed, even the boiled eggs)))

Clean and safe. Loved the location. Breakfast was plentiful.

Walls are.a little thin. Easy to hear noise and voices out side your room.

Virtually everything except for the breakfast.

The breakfast. The variety of choice was okay for the money, but I thought everything tasted weird. Not expired or anything, just really strange. For example, a boiled egg tasted more like a highly concentrated ball of salami. In any case, it did not affect my experience and I gave the place a 10.

Everything was perfect

N/A

Fantastic location, close to everything but very quiet at night. Room had all amenities necessary and was confortable. Breakfast in the garden or breakfast room was excellent.

centrally located, we had each a single room with a small bed, and a private bath similar to a dorm room. extremely clean, the staff is very attentive. I think it is run by nuns. the breakfast was excellent, many delicious types o pastries and coffees close to the vaporetto station

small shower but that is the norm in Europe. plenty of hot water, no complaints

centrally located. comfortable and friendly reception staff always saying hello. Cleaners make up room every day. The male breakfast staff was very friendly, there were no eggs so I asked for it. Even though he could not understand he used his phone to translate and bought out boiled eggs for us.

The female breakfast staff was rude. I had a leftover croissant on my plate so decided to wrap it up in a tissue to take with me as I don’t like to waste food and I’m sure they would have binned it as it was my leftovers. The female staff came over and started yelling at me in her language, she sounded annoyed and was pointing at the croissant. Even though I didn’t fully understand the language it was obvious that she was telling me off for taking 1 croissant, I was really embarrassed as this made everyone look at me.

v.friendly and helpful staff, esp the male receptionists. excellent standard of cleanliness, rooms were basic but comfortable.

tea/coffee facilities would have been most welcome, esp after navigating to the hotel which is located in a good location, but difficult to find for a first time visitor.

Facility was nice, staff were friendly, and breakfast was great (lots of selection and very tasty)! Room was small but perfect for a couple nights of travelling!

Bathroom shower was small and tight getting into (door was very very narrow). We arrived in the dark and found the location slightly tough to find.

Location only

Hotel rooms was very cossy,

location

mold in shower

The courtyard and breakfast whuch was basic but sumptuious with many many choices

No tea and coffee making facilities in the room - but a pay dispenser machine doenstairs

Great location

bed mattress was pathetic. pillows were like stones were filled in them. breakfast was just ok.

perfect location

I have been a frequent guest at Ciliota and cannot recommend it highly enough. It makes a holiday in Venice possible and most enjoyable.

The coffee!

it was so cosy & comfortable

just the location not so close to the city center

breakfast wasn’t very good. the room wasn’t very clean. the air conditioning wasn’t working very well when we were there.

the staff, kind and responsive