La atención del personal

Demasido reducida el área del baño

Das Bett war sehr bequem, es gab durchgehend heißes Wasser zum Duschen und der Service war ausgezeichnet. Alle MitarbeiterInnen waren sehr freundlich und sehr zuvorkommend. Durch die zentrale Lage kann man die Stadt perfekt zu Fuß erkunden. Das Zimmer war groß genug und im EG, um mein Fahrrad mit abstellen zu können, super! Außerdem gibt es eine große Dachterrasse mit Stühlen, Tischen und Sonnenschirmen. Man hat eine tolle Aussicht und kann dort tagsüber oder Abends entspannen.

Leider ist das Wlan nicht besonders stark. Nur wenn man sich im Innenhof aufhält erhält man ein gutes Signal. Abends ist es ein wenig laut, das liegt einfach an der Lage des Hotels im Zentrum, mit Oropax kann man aber dennoch sehr gut einschlafen.

El pueblo en general

Algunos costos son elevados

Buenas tardes Excelente ubicación

Buenas tardes Q no tienen estacionamiento

There was no AC included. I understand that this is Mexico but in a place such as Valle de Bravo, I would expect to have AC units for the rooms.

It was the worst experience of my life. The hotel insisted that I pay 100 percent, even though booking dot com said I have to pay 50 percent at the hotel. After insisting and ensuring that I will not be charged by booking.com, I found out that I was charged 50 percent by booking.com and the whole amount at the hotel. I've had to make numerous phone calls and send proof of payment multiple times since to both the hotel and booking.com The issue still hasn't been resolved.

If you want to sleep, don't come here. I paid extra to have a balcony only to realize immediately I wasn't going to sleep at all. The rooms are incredibly hot since you have to close the door to the outside since there is absolutely so much noise. It's right by a night club with heavy bass and very loud cars drive by blasting music all through the night past 6am. My girlfriend got eaten alive by bugs (INSIDE) the room. There is NO parking which is extremely frustrating in a town where parking is very hard to come by and the staff were not helpful at all.

The staff we so sweet. The location was great. Try the taco place on the corner. Tacos Jaimie excellent . The patio upstairs has a beautiful view of the city.

The bathroom was a bit small. Everything else was great