The staff was great!!!!

Everywhere we went prices was outrageous

Kitchens, games to borrow.

We could have easily fit 5 ppl (youngest is small!) into a 1 bedroom but we’re required to rent/waste 1 room. One of the rooms (D22) had a cockroach in the master bed & 2 carcasses on the livingroom floor.

Spacious rooms, great location

N/A

1. Access to the pool at Kauai Beach Resort (the pool at the villas was nice, but pretty small). We have two kids and they loved the sand pool and water slide. 2. Great location. Close to the airport. 3. Clean facilities with a lot of room.

1. Customer service was hit or miss. Some people at the front desk were super helpful. Others, seemed kinda annoyed when you asked for anything. 2. Don’t plan on swimming at the nearby beach. Dangerous tip tides, jellyfish, and jagged coral reefs.

It was connected to a larger resort with a beautiful pool, bar, hot tubs, and beach access… no swimming but great for walking.

It is old and could use a face lift. room smelled like mildew especially in the bathrooms that do not have fans.

Location is excellent.

Unit needed updating

property is good!! booked it since balcony there but couldn’t open it!! since can’t open balcony no fresh air !! very disappointed!!

apartment was very nice but can’t open balcony & there is no windows you can open !! very disappointed!!

The outdoor area, and the location.

The room we were given,and the unresponsiveness and actual surliness of the staff.

Breakfast not included. Location very good - close to airport, near the beach that is infinitely long and beautiful. Apartment was very nice, clean, convenient, very well equipped.

Price. Piling resort fee on top of that felt like an extortion. Restaurant in the main building was heavily overpriced, with food quality totally inadequate. Would recommend to stay away from that.

Everything was great, the pool, the bbq grill by the pool, the landscape, the staff.

A bit pricey for a spot with only one swimming, no bar lounge and old rusty beach equipment if lucky enough to find any

The pool attached to the resorts was very nice, and the beach within walking distance was absolutely beautiful.

Although it was a great deal for the two bedroom villa, the property is in desperate need if updates. Some parts of the villa did not feel very clean such as the bathroom and the carpet in the main living areas.

Booking.com didn't mention the resort fee

The beach access is a short walk. As expected, it wasn't the nicest beach in the area, but it was certainly the least crowded. I took my boys there in the morning while mom got some sleep and they had a lot of fun. The staff is great! Aside from not being in the loop on the scheduled maintenance, they were super kind, informative, and genuinely nice people.

The room did not meet my expectations basted on the ratings already provided by booking.com. the 1 bed was uneven/sloped and the pullout bed was a torture device that my oldest son slept on. The third bed was actually comfortable. When we arrived there was this black hair on top of a lot of surfaces. I don't really understand if it was human hair or some other residue, but it was very off putting. That was easily remidied with a trip to the store and Clorox wipes. Other than that, the room was clean. The dishwasher's soap dish wouldn't latch. It didn't ruin the stay, but it was just one more little thing that added up. The associated resort which you get access to has some additional pools and amenities that you can take advantage of (which seemed nice). While my wife and I went on an excursion, my mother in law took the boys over only to be disappointed by a water slide under construction. The final thing to note is that the whole complex had signs about an inspection of the balconies that required maintenance to come in for 20 minutes each day between 9 and 11. The staff didn't really know much about it and there was no way to opt out. I get it, you gotta do maintenance on the facilities. But why my week in paradise at 9 am!? In the end we never saw the maintenance guys so maybe they never came or they came while we were gone (but we were there during the posted hours).

everything

Everything was amazing!

Cleanliness, Staff, Amenities.

The unit was very clean, very spacious and had a nice layout. I could live there comfortably after decorating it. The staff was very friendly. Being able to walk to the resort and use their beautiful pools and restaurant was great.

The unit was very sterile looking, very little artwork on the walls, no rugs on the hard tile floor, no pillows on the furniture, no real color. Although it was clean and had everything we needed, it was not warm and colorful like most Hawaii rooms. The jacuzzi was not accessible during our stay. The beach is not swimmable so you have to drive to a beach to swim in the ocean.

Great location, nice villa

Could do with some maintenance ie fan would not switch off and various similar small things

Building we were staying in was being renovated so we could go on the balcony and there was construction noise all day

Suite size and kitchen with cooking and eating accessories well stocked.

Motocross track next door, noisy on weekend. Suites in some disrepair and upgrades needed. Roosters start crowing at 4 am .