Amazing bed,

Great position, nice hotel. Charge a fee for late check out (11am). Housekeeping is an additional charge. Didn't care about that but would have liked the coffee and milk replenished. Good room amenities.

Was very comfortable. I also messed up somthing that they could of been really awful about and they were very nice and kind once realising my situation (and why I messed up in the first place). Beds are very comfortable. Not too noisy. Parking can be an issue though. Not a whole lot available.

Great little get away and stay. Room was a nice size and good modern facilities

I booked a 2 night stay here to celebrate my partners birthday and a milestone in our relationship. I'd stayed here previously and loved it, so i booked the same room, except this time i think they put us in the storage space for the room i stayed in last year. I paid $610. The room was so small we had to move furniture to get the baggage trolley through the door. The couch looked like it came from an op shop. Condition of the room was disgusting, silicone hanging off the spa, damaged cornices, old, stained, patched up vanity, could hardly pull the shower button up and almost needed a ladder to get out of the spa/shower. Very dangerous. The toilet is old and discoloured. The bed is rock hard. And the tiny balcony was so hot we couldnt enjoy it. I could go on but I'll run out of characters. The hotel charged my credit card the day before check-in, when i opted to pay at property (with cash, mind you THEY DONT ACCEPT CASH and we were NOT told they were cashless or i would have gone elsewhere), which left my credit card overdrawn and will remain overdrawn while the amount is pending a refund for 10 days. I was also overcharged by $10 for "bank fees" even though i said i am using my savings account, it was processed as a debit card. There are never parks available in the basement, "first come first served" we're told. I will NEVER return. I am absolutely gutted and had the worst weekend away that I've ever had.

The wifi was excellent The pool, spa were great . Just not enough parking under the building, but we got a park, but was not game to move the car. The tram was very handy, plus also was the beach . Had a great holiday break

Absolutely amazing stay and cannot praise the wonderful woman at reception. After an 8 hour drive, she was so polite and lovely to chat to. Will definitely be back for our next trip!

I have stayed at this hotel several times now. Staff are helpful, rooms great, the restaurant is now open again. Very close to the trams.