very neat and tidy plenty of room all facilities except washing machine

smaller shower room

Great layout, spacious and super quiet.

nicely decorated, balcony, comfortable bed, good shower, convenient location, easy self check in, and they let us arrive 1 hour earlier.

Coffee machine didn't work, couldn't leave the luggage at check out, and didn't offer the Ticino ticket for discounts in Lugano

The apartment is large and spacious with a great location and underground parking. Excellent support when contacting staff via WhatsApp.

We stayed in this apartment in 2020 and again in 2023 and were a little disappointed this time as the wasn’t as thorough as in the past and the apartment is starting to show it’s wear.

It was a fantastic vacation experience in this apartment. Thank you gor Quokaa 360 for their arrangements. Will stay again

Nothing

Excellent location , great parking.

Quiet, comfortable.

Very good facilities, large rooms, near the lake

Far from train station

This was my third time staying at Il Parco apartments and I love the convenience of the location and easy under ground parking.

This was a smaller apartment than I have stayed in before and the bed definitely needs replacement. You just rolled into the middle and springs made a lot of noise. Thankfully I was sleeping it in alone.

Location, size and cleanliness

Main shower is slippery and need safety strips Only one key for 5 occupants makes logistic difficult

Perfect for a stay for 2 couples with kids with 3 nice bedrooms, spacious living room and dining area and well equipped kitchen! Location is great close and nice walk from the main station, very near the lovely park with a beach and a big playground. Very clean and comfortable with 3 bathrooms, floor heating.

The only thing I would improve is to leave some dishwasher capsules at least one for the first wash before the guests can go to the store and buy some as store is a bit far away 🙂

Facilities were clean Good communication and easy check-in Well located

Not value for money

Location close to lake and park. Could walk to railway station. Large 3 bedroom apartment

Nowhere to hang clothes in 3rd bedroom where the duvet was also missing, sockets did not work in kitchen, so had to use kettle and toaster in dining room, windows were filthy, long dark hairs on rug and in bedding, thick dust and crumpled handkerchief behind bed in 2nd bedroom (see photo), handheld vacuum not working, clothes airer in utility room not working for wet clothes, broken hangers in wardrobe in 3rd bedroom, relaxer chairs in lounge do not work, kitchen not well equipped to cook a meal, oven fan worked, but not oven, only 1 bulb of many working in light fitting in toilet. Not Swiss standards and no reply or acknowledgment from Quokka to our complaint after 10 days, which is unacceptable

Key Pick up was a little confusing but worked out in the end.

location facilities location

difficult to open the master lock

The location of the apartment is very good - a walking distance from the centre. There is also a grocery nearby, just 5 min by car. Free parking place is the advantage.

No aircondition - this is the biggest minus of the apartment as one of the rooms is almost all day in the sun. There is a double bed and one sofa in the apartment. The sofa was OK for one night, but longer stay could be painful.

convenient, nice space, comfortable, well appointed, safe, free parking in secure garage

small maintenance issues….shower cabin needed repair, bathroom sink had damage, terrace door broke - became dislodged from its track. apartment was very stuffy. luckily there was a fan. fridge needed to be defrosted

Very clean and functional.

Apartment was a little far from the action, but ok for a walk. No Air conditioning is a problem during the heat of summer.

I am completely sure- Quokka Apartments are the best We can book for vacation . There is all what You need for make Your stay comfortable. Thank You very much, Professional and always kind Quokka Team.

All was perfect AS always!!!!

Very large, modern appartment in a great central location. Convinient underground parking and check-in procedure.

The flat is really large with everything you need in it! Perfect with kids or friends. The location is great you can visit Lugano on foot.

The decoration is not very modern but is ok. Check out time at 10 am is too early and they charge 50.- if you want to stay until 12 am which I found exaggerated. The flat has no view and can be noisy on weekend nights.

Feels like in home. Compliments Professional Quokka360 Team. You do the best for Your guests.

Quite spacious for the price, a lot of facilities and an amazing open balcony

The balcony door is tricky to handle & operate properly. Also, can be a bit noisy during the day when the windows are open

Excellent location, very spacious apartment. Nice decoration and very clean.

Having to leave at 10:00h. It is definitely too early.

lovely spacious flat which was close to the centre of lugano. much better than expected! easy check in and check out

limited sockets for the kettle/toaster - these were swiss equipments but the sockets were european! we only found one adaptor

First time in my life i have no words to say in how Amazing place i was. Luxury, Royal apartment IL Parco 11. It was so amazing . The Best ever we was, i was. I sent the photos all my friends and we already booked this place for hollidays in March. THE BEST PLACE EVER. Thank You nice and friendly Quokka360 Team. You doing the best for Your guests!!!!

we didn’t expect the size of this apartment. 150qm are crazy for this low price

Location really perfect. There was a park close to the house, old city , river side for walking. Charming city and nice people around. Apartment wonderful, You have all what You need.

good location, cleans home with all you need and plenty of space. modern

no luggage storage space for early checkin and late checkout. all appliances are connected to light switches on the wall and nothing is indicated so you will likely not be able to turn on the wifi or the coffee machine.